Duties and Responsibilities

• Proactively welcoming and greeting all guests and visitors to the F&B Outlet
• Seat guests offering them menus and drinks providing explanations of the menu and recommend wine as appropriate
• Address special guest preferences recorded in guest history profiles
• Handle guests’ complaints in a highly professional manner
• Ensure all equipment, crockery, cutlery and glassware is cleaned regularly and to a high standard. 
• Anticipate guest needs in order to provide an exceptional and unique guest experience in line with the Legendary Quality Experience, Pillars and MOQA standards
• Maintain high team focus by showing co-operation and support to all the colleagues
• Attend daily communication meeting
• Perform any other reasonable duties as required by the Restaurant Manager
• Adhere to Safe&Sound procedures regarding Health & Safety and HACCP standards

Job Requirements

Mandatory

• Luxury Resort F&B Outlets experience for at least 5 years
• Proficiency in English, Italian and an additional language
• Ability in multitasking and time-management
• Excellent guest service attitude
• Very passionate about food & beverages
• Charming and outgoing personality with excellent manners and communication skills
• Teamwork skills and attitude
• Be keen to attend training sessions provided by management to develop skills.
• Able to stand for extended periods of time
• Good IT skills
• Flexible schedules and working hours; willingness to work weekends and holidays required.

Desiderable

• HACCP Certificate
• Tourism or Hospitality degree
• International work experiences
• Wine course certification