Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There are also roles that require being on-site full time. Limited remote opportunities may be available within specific departments. You’ll learn more about this during the recruitment process.

JOB SUMMARY:

Dynamic and exciting opportunity to provide human resources support for the Universal Destinations & Experiences (UDX) Human Resources organization. The role responsibilities and opportunities include: organizational design and development, talent succession planning, team engagement, managing employee relations issues, compensation planning, performance management, staffing, and HR process coordination.

MAJOR RESPONSIBILITIES:

• Serve as HR contact and support for the UDX Human Resources organization.
• Serve as a thought partner with senior UDX HR leadership and other HR managers regarding HR talent in areas that include compensation and title equity, talent reviews and succession planning, staffing/recruitment.
• Leverage opportunities to bring the best ideas forward to support and engage HR talent across NBCU Corporate and UDX.
• Collaborate with business leaders to design and implement employee development, career pathing and engagement programs.
• Partner closely with UDX and NBCU functional HR leaders to manage strategic initiatives for the corporate HR function, including employee engagement, retention, compensation/title analyses, employee relations matters, and organizational structuring, career development/IDP’s & diversity programs.
• Support day-to-day HR responsibilities including onboarding, off-boarding, performance management, reporting/analytics.
• Provide HR counsel to managers on employee relations issues, ensuring fair and consistent enforcement of policies and practices.
• Act as liaison to core staff functions by assisting with rolling out new initiatives and communicating information relating to career development, recognition programs, payroll, benefits, training and staffing.
• Mentor and provide guidance to HR staff related to their career goals. Build bench strength within the function by identifying training and development opportunities for talent throughout NBCUniversal, with an emphasis on talent retention and mobility.

EDUCATION:

• Bachelor’s degree in Human Resources or related field or equivalent

EXPERIENCE:

• 7+ years of professional HR experience
• Strong business acumen, facilitation, conflict resolution and communication skills
• Knowledge and practical application of HR disciplines including employment and labor laws, employee relations, management & leadership development, performance management, organizational design and compensation philosophies
• Strong business partnership and influencing skills: able to establish credibility and rapport with operating leaders
• Project and process management skills, demonstrated track record of delivering results
• Excellent interpersonal and communication skills, strong client-support orientation, and the ability to work effectively with all levels of the organization and with a wide range of clients, individually and in groups
• Strong employee-relations skill set; can earn trust and credibility with employees
• Demonstrated ability to influence, coach and counsel both employees and management
• Basic knowledge of Labor Relations
• Previous managerial experience
• Ability to handle multiple priorities and drive change
• Takes ownership; able to establish self as the ‘go-to’ HR resource for client organizations
• Prior media and/or theme park industry experience preferred

ADDITIONAL INFORMATION:

• Interested candidate must submit a resume/CV through NBC Careers to be considered
• Must be willing to work in Orlando, FL
• Must be willing to work a minimum hybrid schedule in the office (3 days/week)
• Willing to travel as needed
• Must have unrestricted work authorization to work in the United States

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal Orlando Resort. Here you can.

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