Anticipated Start Date: April 1, 2025

Estimated Pay: $15 per hour

Number of Jobs Available: 10-15

Schedule: Hours vary based on availability 4-6 hour shift Mon-Sun 8am-11pm

Location: Flagship (535 S College Ave, Newark, DE) and/or Café (83 E Main St, Newark, DE)

About the department / center:

The UDairy Creamery is a non-profit, student-run enterprise of the University of Delaware’s College of Agriculture and Natural Resources. Under the guidance of industry professionals, students receive a hands-on, immersive education in the principles of food science, safety and production, dairy science, business management, entrepreneurship, and sustainable agriculture.

Role Description:

Under the general direction of the UDairy Creamery Management Team, Student Supervisors, and the Student Management Team, the Team Member is responsible for serving customers in a friendly and efficient manner, completing daily tasks to maintain a clean, healthy and safe working environment and overall contribute to the student-run atmosphere and experience that is unique to UDairy Creamery. This position requires flexibility between our Flagship location (serving and production), the UDairy Creamery Cafe, the Moo Mobile, and off-site events.

Role Expectations:

• Efficiently and courteously serve customers in our retail locations (including the Flagship and Café) and off-site events (both on the Moo Mobile and events on the University campus)
• Complete tasks assigned by Creamery Managers and Student Supervisors
• Take initiative to tackle tasks that maintain clean, sanitized, and organized establishment
• Ability to stock, clean, and inventory working space to help expedite service
• Must be able to work under high stress situations
• Must be willing to interact with customers and answer questions in regards to our mission, product, and services or willingly ask for assistance to answer presented questions
• Produce ice cream in an efficient and thorough manner by following written recipes and procedures
• Must be comfortable lifting items weighing 20-30lbs and items weighing 50lbs or more with assistance
• Must be able to stand for extended periods of time
• Must be willing to work in extreme heat, extreme cold, and outdoor settings
• Must be available to work nights and weekends

Primary Responsibilities:

• Serve customers in a friendly, respectful and expedient manner
• Follow standard cleaning and sanitizing procedures and safe food handling
• Operate a cash register and accurately accept money and give change
• Work in ice cream production- making ice cream to be served to customers
• Prepare cakes and other specialty items
• Prepare and serve items including but not limited to ice cream, milkshakes, sandwiches, specialty coffee drinks and more

Qualifications:  

• Must be a University of Delaware Student
• Retail or food handling experience preferred
• Must be able and willing to take direction and instruction from Managers and Student Supervisors
• Must be willing to work in a team environment
• Friendly, welcoming, and hospitable attitude required

Requirements:

• Must be available to work nights and weekends 
• Must be available to attend in-person interview
• Must be available for in-person training if hired. May 3rd and 4th, 8-11 am. 

Timeline for Hiring:

March 31st: Candidates notified of interview 

April 4th: In-person Interviews

April 5th-8th : Offers Made

Please note dates are subject to change based on semester adjustments and availability of UDairy Creamery Staff.

Applicants must be undergraduate students at the University of Delaware. Work study eligibility can be found here. Applicants who are not enrolled as undergraduate students at the University can apply by e-mailing udcreamery@udel.edu for more information. Employment Limitations and Exceptions