Anticipated Start Date: ASAP

Estimated Pay: $15 per hour 

Schedule: Tuesdays 2-5pm and Thursdays 12-5pm

Number of Positions: 1

Location: Onsite, 401 Academy Street, Newark, Delaware 19716

About the department / center: 

The Career Center strives to provide the highest quality comprehensive career services to all matriculated undergraduate and graduate students as well as alumni of the University of Delaware. The Career Center functions as a vital component in the total educational experience of students, primarily in the development and implementation of career and educational plans. The UDCC fosters partnerships with employers, alumni, faculty, staff, administrators, and the greater community to increase their participation in providing opportunities for the career development of students. For more information about UDCC, please visit our website www.udel.edu/cc.     

Job Description:

The University of Delaware Career Center (UDCC) is seeking a detail-oriented, professional, and motivated  student assistant to join our team. This position provides administrative and peer support in a dynamic office that serves undergraduate and graduate students. 

Applicants will perform a variety of tasks involving front desk administrative support, peer advising and document reviews. A strong emphasis is placed on the professional development of all UDCC student staff. Applicants will also have opportunities to present career workshops to student groups and staff information/activity tables at various campus events. Applicants must be available to work on Tuesdays and Thursdays during the Spring semester with an average of 8 hours per week. Work-Study eligible students preferred. 

Primary Responsibilities: Front Desk Support

As the first point of contact for the Career Center, student assistants are expected to maintain a professional and welcoming presence.

• Serve as a courteous, efficient, and professional representative of the Career Center

• Greet visitors and provide accurate information and referrals regarding UDCC programs, services, and campus resources

• Manage appointment and drop-in check-in process

• Perform routine administrative tasks while maintaining strict confidentiality

• Maintain an organized and welcoming reception area, ensuring materials and displays are current

• Support staff with projects, research, and additional administrative tasks as assigned

Secondary Responsibilities: Peer Consultant

Student assistants will be trained to provide basic career support to peers.

• Review resumes, cover letters, and LinkedIn profiles during virtual and in-person drop-ins

• Provide appropriate feedback during online and in-person document reviews

• Refer students to relevant Canvas modules and Career Center resources

• Support special projects and career programming, including tabling, workshops, and event coverage (e.g., Career Fairs)

• Participate in required training sessions and professional development opportunities

Qualifications 

• Professionalism: Maintain confidential materials, arrive promptly to scheduled shifts, dress in business casual and UDCC-provided apparel, communicate with supervisors regarding any impending absences. 

• Communication skills: Ability to provide verbal and written feedback to peers, graduate students, and alumni. Excellent customer service skills, offering follow up when needed.

• Willingness to learn: Develop familiarity with the UDCC Canvas site and career resources. Show initiative and a genuine desire to help UD students succeed. 

• Technology: Proficiency in Microsoft Word and Google Docs, Zoom video conferencing

All majors welcome! This is a great opportunity for any student looking to advance their skills in the following areas and more:

• Communication

• Connecting students to resources

• Editing and proofreading 

• Professionalism & Career Development

Applicants must be undergraduate students at the University of Delaware. Work study eligibility can be found here. Applicants who are not enrolled as undergraduate students at the University will not be considered for this position. Employment Limitations and Exceptions