Research Director - Health Care Research - Remote or Hybrid Office

Job no: 499921
Position type: Regular Full-Time
Location: Bethesda, MD
Division/Equivalent: Health Care Evaluation Research
Categories: Health Care Evaluation

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JOB DESCRIPTION:

Join the Health Care Evaluation Department at NORC as our newest Research Director! Here you will have the opportunity to contribute to the continued success of one of the nation's most respected research institutions, significantly impacting NORC’s success and service to our clients during a time of strategic growth. The Research Director will direct portions of program and policy projects related to Medicare and/or Medicaid, including projects involving policy analysis, focus groups, literature reviews, structured interviews with stakeholders (including health care providers, insurers, policymakers, and patients), and quantitative analysis. 

NORC recognizes that talented and skilled researchers live throughout the U.S. and actively supports remote work arrangements.  Occasional trips to client sites or the office may be required.
DEPARTMENT: Health Care Evaluation

NORC’s expertise and ongoing work in health care delivery and financing — including access to insurance, payment and delivery-system reform, benefit design, and quality measurement — advance stakeholders’ understanding of policies and programs, facilitate implementation, and contribute to important improvements in cost and quality. 

NORC’s expert staff has extensive knowledge of all aspects of health care delivery, from private marketplaces and employer-sponsored insurance to Medicare and Medicaid; from large health care systems to small clinics; and from the needs of children to those of older adults, people with disabilities, and ethnic and racial minorities. Our expert team includes social scientists that acquire, collect, and analyze data from health care organizations and patients; evaluators; health services researchers; health-policy analysts; and professionals with first-hand experience running and supporting health-care programs. 

NORC’s Health Care staff work closely with colleagues in Health Sciences and Public Health to offer program, policy, and research solutions. Our work is guided by a commitment to long-lasting partnerships, transparency, and high-quality, nonpartisan research that improves health and health care for all people. 
RESPONSIBILITIES:
  • Serve as task manager on health policy research projects
  • Manage the day-to-day performance of members of the project team
  • Supervise the design of data collection methodologies, procedures, and questionnaires to implement studies as specified by the client and the project director
  • Supervise the organization of secondary data (reports from the field, program records transferred from the client, social media data acquisition, etc.)  
  • Interact with clients to report on progress, discuss contractual matters, resolve challenges and allay any concerns, and provide information and recommendations
  • Ensure and manage, on a limited basis, staff mentorship, technical and professional assistance, and other feedback on performance of project/task team members.
  • Engage in business development activities, including authoring sections of technical and business proposals
  • Manage project schedules, budgets, staff workload and client relations in conjunction with Project Leadership
  • Review project deliverables and ensure quality control, including auditing and correcting data files, ensuring management of grantee data, and overseeing data acquisition protocols.
REQUIRED SKILLS:
  • Bachelor’s degree in social sciences or related field required; Master’s degree in Public Health, Health Policy, Public Policy preferred
  • At least 5 years’ experience in positions of increasing responsibility in evaluation research, policy analysis, survey research or related field 
  • Some experience in client communications and relationship management
  • Familiarity of the Medicare and/or Medicaid programs, including delivery system reform, provider payment, access to care, and beneficiary experience
  • Experience with conducting policy analysis in a government or professional services environment
  • Experience with and knowledge of the principles of quantitative and qualitative research design, data collection, and data analysis
  • Excellent oral and written communication skills and aptitude in leading and working with project teams, coordinating multiple projects (including those run by others within NORC)
  • Strong proficiency with MS Office software  
  • Ability to organize and prioritize work assignments to meet project needs
  • Excellent interpersonal skills
  • Occasional travel for site visits and meetings
  • Qualified applicants must be eligible to work in the U.S. We regret that we are unable to offer visa sponsorship for this position. 
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WHAT WE DO:

NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge.
WHO WE ARE:

For over 80 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we’re known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.
EEO STATEMENT: 

NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally- protected characteristics.

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