Job Title

Assistant Registrar - Evaluation

Classification

Student Services Professional IV

AutoReqId

540436

Department

Office of the Registrar

Sub-Division

Undergraduate Academic Programs

Salary Range

Classification Range $6,019 - $8,585 per month

(Hiring range depending on qualifications, not anticipated to exceed $6,019 - $7,045 per month)

Appointment Type

Ongoing

Time Base

Full Time

Work Schedule

Monday – Friday, 8:00 AM – 5:00 PM

About CSUF

Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

Job Summary

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.  

About the Position: 

The Office of the Registrar serves students and the campus community by providing quality services that facilitate enrollment, retention, and degree completion while maintaining accurate academic records for the University. We are also responsible for processing transfer credit and maintaining articulation agreements with other institutions. Additionally, we register new and continuing students for classes, maintain academic records, prepare transcripts and diplomas, and review petitions for exception to University policy. We seek an exceptional individual to join our team as the Assistant Registrar - Evaluation (Student Services Professional IV). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

As part of a team of Transfer and Graduation Advisors, will maintain the critical advising tools that are essential to faculty and professional advisors in guiding students to graduation. This is accomplished through main responsibilities, including but not limited to: determining eligibility to the university, working with transfer students on eligibility and working with community colleges to assist with the transfer process; evaluating all work for graduation and assisting students with the graduation process; preparation and programming of the Titan Degree Audit Reporting System; final academic review and posting of graduation. Provide related information and advice to students, faculty, staff, and the public. Cross-area work with admissions, IT, titan degree audit, records and registration and additional areas is required. This level is further characterized by assignments requiring the application of a high degree of judgment, or persuasiveness, imagination and professional skills and knowledge in a specified program or service area, as well as a general understanding of the interrelationships and the need for coordinated action within the total Student Services program. This level requires considerable administrative planning to develop creative solutions which integrate approaches across organizational lines. At this level, there is also the responsibility for recognizing specific program needs and for developing approaches for possible implementation to meet these needs.

• Operations and Policy - Plans, directs, and evaluates procedures, systems, and resources needed to support transfer and graduation evaluation operations.

• Data Analysis and Systems/Process Recommendation - Provide project management in support of Transfer Credits, Graduation, Degree Audit, and Degree Planner systems by directly overseeing normal business, implementations (be it policy, technical, and/or 3rd party), and upgrades from inception through maintenance.

• Communication - In collaboration with the University Registrar and Office of the Registrar leadership team, develops and maintains messaging and a communication plan for Student Records communications including but not limited to Transfer and Graduation Evaluation functions that affect internal and external stakeholders and customers.

• Personnel Accountability - Handles all appropriate personnel matters for the unit. Provides probationary and annual performance evaluations for the unit.
Other duties as assigned.

Diversity Statement

A Diversity Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable:

• What diversity means to you.

• A description of your experiences with a diverse range of individuals.

• A description of how issues of diversity have impacted you personally or professionally.

Essential Qualifications

Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing, and conflict resolution. Four years of professional student services work experience including experience advising students individually and in groups, as well as the analysis and resolution of complex student services problems. A Master’s degree from an accredited college or university in counseling, clinical psychology, social work or a job-related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for two years of professional experience.

General knowledge of the problems and methods of public administration, including organizational, personnel, and fiscal management. Knowledge of advanced statistical and research methods. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals.  Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities and of the overall organization.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.  

Preferred Qualifications

Thorough knowledge of the following software/platforms but not restricted to: ASSIST, PeopleSoft Campus Solutions student information system, uAchieve degree audit system, Hyland OnBase and TES (College Source). Proficiency in working with degree audit systems. Comprehensive knowledge of California State University (CSU) transfer patterns and policies. Three to five years’ experience in the evaluation of academic records, course articulations, and academic advising.

License/Certifications

A Valid California Driver’s License.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Additional Information

California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

Employees must maintain working knowledge of compliance with relevant NCAA and conference rules, and report any concerns or violations noted.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.
 
If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.
 
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.  

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. 
 California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).