• Drive real change as part of a major community-focused transformation
• Flexible and WFH arrangements to support work-life balance
• Limited tenure (December 2026) full time position + monthly RDO
• $99,920 - $108,913 Band 6 + super (subject to experience)

A bit about the role

In this role, you’ll play a key part in the City of Casey’s OneCouncil transformation, helping redesign and streamline how services are delivered to our community. You’ll work across departments to map, analyse and improve business processes, using your problem-solving skills and data-driven mindset to create real, lasting impact.

From leading workshops to collaborating with stakeholders and applying Lean and Six Sigma tools, you’ll help shape more efficient, customer-focused services. If you love diving into complex challenges and turning them into simple, effective solutions, this is your opportunity to make a difference where it matters most.

What you’ll deliver

• Drive the design and optimisation of end-to-end business processes across departments, aligning with the goals of the OneCouncil transformation program.
• Work closely with internal teams and stakeholders to understand current workflows, identify improvement opportunities, and co-design future state processes.
• Utilise industry best-practice tools to map, analyse and enhance processes for greater efficiency and improved customer outcomes.
• Leverage data and performance insights to inform process redesign, measure success, and support continuous improvement.
• Maintain rigorous quality standards across process documentation, stakeholder engagement, and implementation activities to support seamless delivery.

What you’ll bring

• Tertiary qualifications and strong experience in process mapping, analysis, and redesign using Lean and Six Sigma methodologies to drive efficiency and customer value.
• A track record of successfully delivering process optimisation and transformation initiatives within large-scale or multi-departmental programs.
• Strong ability to engage cross-functional teams, facilitate workshops, and influence diverse stakeholders, including senior leaders, to support change and drive outcomes.
• Demonstrated ability to leverage data and insights to identify opportunities, inform decision-making, and measure the impact of process improvements.
• Proficiency in TechnologyOne – OneCouncil, JIRA, Visio, Mural, and Office 365 tools (including SharePoint and OneDrive), with a keen ability to adapt to new technologies and digital environments.
• Willingness to undergo pre-employment background checks including National Criminal History Check, Working with Children Check and Eligibility to Work check.
• A curious, collaborative, and inclusive community mindset.

Eligibility to apply

Please ensure that you are eligible to apply for this position in line with the Workforce Management Policy for internal movements.

What’s next?

If you think this role might be for you, we would love to hear from you.

Please apply by following the links and attaching a cover letter and resume. We do not require any selection criteria to be addressed.

To find out more about the role, please contact Leanne Aden, Team Leader Business Improvement at laden@casey.vic.gov.au.

Applications will be accepted until 11.55pm on Monday 15^th September 2025.

Please Note: Applications will not be accepted via email. Please apply by following the links only.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

At the City of Casey, we are proud to be an inclusive, child safe, and equal opportunity employer. We welcome applications from people of all ages, genders, cultures, backgrounds, and abilities, including those with a disability, Aboriginal and Torres Strait Islanders, LGBTIQA+ communities, multicultural communities, and refugee or migrant backgrounds.

We are committed to providing a diverse, safe, and inclusive environment where everyone can grow and succeed. We promote gender equity and actively address barriers to employment, ensuring participation without discrimination and supporting workplace adjustments.

For any reasonable adjustments or access needs during the application or interview process, please contact the Talent Team at 9709 9633 or Talent@casey.vic.gov.au.

The City of Casey reserves the right not to make any appointments for this position.

For more information about the City of Casey council and to stay across what's happening in our region, follow us on LinkedIn.