• Make a real impact by transforming how the organisation works end-to-end
• Hybrid & flexible working options + regular WFH days each week!
• Full-time limited tenure position until December 2026 + monthly RDO
• $112,203 - $125,554 Band 7 + Super (subject to experience)

Why Choose City of Casey

The City of Casey is one of Victoria’s largest, fastest growing and most diverse cities. The Council plans and delivers quality services and infrastructure for the more than 400,000 residents and over 36,000 businesses who call Casey home.

Our multi-award winning, architecturally designed workplace - located in Bunjil Place in Melbourne's southeast – inspires collaboration and creativity. Bunjil Place reflects and enhances the city’s rich diversity by providing an energetic and cosmopolitan atmosphere through a lively community meeting place.

Why You’ll Love Working with Us

At the City of Casey, we know that great people deserve a great workplace. That’s why we offer an environment designed to help you thrive both professionally and personally.

• True flexibility with hybrid work, compressed hours, RDOs and the option to purchase additional leave, because life comes first.
• Our Ways of Working (OWOW) - our activity-based model allows you to work in different spaces, locations and with the latest technology.
• Reproductive health leave, up to 5 days of paid leave to support our employees
• THRIVE Wellbeing Program - access a suite of wellbeing initiatives, learning opportunities and resources to support your mental, physical and emotional wellbeing.
• Ongoing professional development to help you grow your skills and advance your career.
• Free Workout Wednesdays, discounted gym memberships and an onsite café - convenience in one place.
• Enjoy our stunning, architecturally designed workspace, complete with free coffee, a community library and free parking.
• Be part of a team that truly lives its values: Dream Big, Empower Each Other, Make Our Community Proud.
• Paid Christmas Shut Down Leave
• And more https://www.casey.vic.gov.au/benefits-of-working-city-of-casey

About the Role

Make a real impact in this dynamic and high-profile role, where you’ll drive end-to-end process improvements that transform how the organisation operates. Partnering with stakeholders across the business, you’ll play a key role in enhancing the OneCouncil platform, identifying opportunities, streamlining processes and delivering smarter, more efficient ways of working.

You’ll combine analytical thinking with strong collaboration to design solutions that create real, measurable value. This is a unique opportunity to influence enterprise-wide change, contribute to a major transformation program, and deliver lasting improvements that benefit both the organisation and the community.

What You’ll deliver

• End-to-end process mapping, analysis and optimisation to drive consistency and efficiency.
• High-quality business requirements to support platform enhancements and technical delivery.
• Identification and realisation of benefits, including tracking impacts of process changes.
• Continuous improvement of the OneCouncil platform through prioritised enhancements.
• Clear and comprehensive process documentation to support change and adoption.

What You’ll Bring

• Proven experience in business process analysis, design and optimisation in complex environments.
• Strong analytical and problem-solving skills with the ability to identify practical solutions.
• Experience translating business needs into clear requirements for technical delivery.
• Excellent stakeholder engagement and collaboration skills across diverse teams.
• A proactive, adaptable mindset with the ability to navigate change and drive outcomes.

How to Apply

If you’re passionate about making a difference and want to be part of a forward-thinking team, we’d love to hear from you!

Apply online by submitting your cover letter and resume. No need to address selection criteria.

For enquiries, contact Megan Dew, Team Leader Business Improvement at mdew@casey.vic.gov.au.  

Applications close at 11:55pm on Sunday 26^th April 2026.

Please note: Applications are only accepted via our online portal.

Our Commitment to Diversity & Inclusion

The City of Casey is proud to be an inclusive, child-safe, and equal opportunity employer.

We welcome applications from people of all ages, genders, cultures, backgrounds, and abilities, including those with a disability, Aboriginal and Torres Strait Islanders, LGBTIQA+ communities, multicultural communities, and refugee or migrant backgrounds.

We are committed to providing a diverse, safe, and inclusive environment where everyone can grow and succeed. We promote gender equity and actively address barriers to employment, ensuring participation without discrimination and supporting workplace adjustments.

For any reasonable adjustments or access needs during the application or interview process, please contact the Talent Team at 9709 9633 or Talent@casey.vic.gov.au.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Please note: Unsolicited emails or approaches from recruitment agencies will not be accepted

The City of Casey reserves the right not to make any appointments for this position.

For more information about the City of Casey and to stay updated, follow us on LinkedIn.