About the role 

We have an exciting opportunity for a Youth Services Officer to join the Youth Services team. In this new position of Youth Services Officer you will make a difference daily by assisting in the delivery of programs and services to young people, parents and caregivers, and service providers. This new role will also assist in the activation of the Knox Youth Hive within the Knox Library and will also support the promotion and awareness of our programs and services through a variety of communication channels including social media. You will report directly to the Coordinator Youth Services and work collaboratively with the team, across Council and with the community. 

This is a full-time permanent role based at Wantirna South. We support flexible working arrangements while ensuring operational needs of the role are met.

This is a Band 5 classified role. Remuneration will be $78,036.84 to $90,793.94 (depending on experience) plus superannuation in accordance with the Superannuation Guarantee. 

What you will need to thrive

The key selection criteria for this role are: 

• Administrative, analytical and conceptual skills and experience in applying them in service planning and delivery settings. 
• A competency in computer data base systems (Better Impact, Office 365 and Power BI desirable).
• Excellent interpersonal and communication (verbal and written) skills. 
• Strong focus on customer service. 
• Self-motivated and ability to work without supervision and as part of a team across a range of service areas. 
• Demonstrated ability to be flexible, adaptable and resilient, particularly when faced with challenges, uncertainty, complexity or change. 
• Degree of tertiary qualification in Youth Work, Community Work, Public Health, Social Sciences or related field. 
• Professional experience within the youth services sector. 

How to apply  

Please submit your application, including your resume and cover letter online via the ‘Apply’ button by 11:45pm on Wednesday 12 February 2025. All applications must be made via the online portal. No applications direct to the hiring manager will be considered. 

For further information on this role please contact Katie Scott, Coordinator Youth Services, at katie.scott@knox.vic.gov.au or on 9298 8858. 

A link to the position description can be found in the job listing on our Knox City Council Jobs and Careers page.   

Please note: Candidates will be shortlisted as applications are received and this role may close earlier than the anticipated closing date. 

Why work at Knox 

Discover your future at Knox City Council, where you will deliver meaningful impact, find great opportunities and work with committed people to shape our community. As an employee of Knox, you can enjoy: 

• Accrued or rostered days off available for full-time roles, depending on operational requirements 

• Broad range of leave options including up to 16 weeks primary and up to 4 weeks secondary parental leave

• Salary sacrifice option for Council-owned childcare fees 

• Opportunities to take on temporary roles or work in different teams to build skills and support career growth

• Support towards further study 

• 50% off Knox Leisureworks memberships 

• Employee Assistance Program (EAP) for support in managing personal and work-related challenges.

To find out more about the benefits of working at Knox City Council, visit knox.vic.gov.au/why-work-knox

Inherent requirements

To view the inherent requirements for this position please see attachment below.  

 Youth Services Staff -Inherent Requirements Table .DOCX

Our commitments

Knox City Council is an Equal Opportunity Employer that is committed to providing a workplace that embraces diversity and inclusion. We are committed to a positive, barrier-free recruitment process. If you have any support or access requirements, we encourage you to advise us at the time of application. 

Knox City Council has zero tolerance for child abuse and all forms of harm to children. All children and young people who access our services, programs, events and facilities have the right to feel safe and be safe. This includes spaces owned or managed by Council. We take the wellbeing and safety of children and young people in our care seriously. We maintain a child safe organisation by embedding the protection of children into everyday thinking and practice. All Knox City Council employees, contractors and volunteers are responsible for ensuring children and young people are valued, heard and protected from abuse. 

Knox City Council acknowledges our offices are located on the traditional lands of the Wurundjeri Woi-wurrung and Bunurong people of the Kulin Nation. 

Follow us

For more information about Knox City Council and to stay up to date, follow us on LinkedIn.