Are you a passionate about systems and processes and looking to join a collaborative and supportive team? Do you want to work for an organisation that values the work you do each day making a meaningful difference in the lives of children and families? If so, we have an exciting opportunity for you!

We are seeking dedicated Early Years Support Officer at Knox City Council’s Children and Family Centre in Bayswater.  

To find out more about Knox Children and Family Centres please visit Knox Children and Family Centres – Wantirna South and Bayswater | Knox.

As an Early Years Support Officer working for Knox, you will be responsible for delivering a high standard of administrative support to the early years program team and service.

Apply now to be a part of our dynamic team!

Staff employed at Knox Children and Family Centres enjoy:

• Pay and conditions above award wages
• ADO for full time positions (optional)
• Supportive and positive leadership, available onsite each day
• Well-resourced environments
• Modern staff facilities with free onsite parking

What you will need to thrive

• Demonstrated experience in developing and maintaining working relationships with a range of stakeholders.
• Experience and skills in administration and/or customer service.
• Knowledge of the broad issues impacting on the Family and Children’s services sector.
• Proficiency in a range of computer applications, operating systems, online databases and social media platforms.
• Demonstrated ability to be self-motivated, use initiative, and be able to work unsupervised.
• Demonstrated ability to priorities and organise own workload to meet deadlines and competing demands
• Excellent verbal and written communication skills.
• Demonstrated ability to actively and positively participate in the process of change management.

The expertise you bring (including qualifications and experience)

• Certificate IV in Administration and/or previous experience in a similar administrative position.
• Current certificates in Anaphylaxis, EPI Pen, Emergency Asthma Management, CPR and First Aid (Desirable).
• Current Mandatory Reporting certificate.
• Previous experience in Early Years Services in Local Government (Desirable).
• Effective verbal and written communication skills.
• An ability to develop and maintain working relationships with a range of stakeholders.
• Proficient computer skills, including expertise in Microsoft Office programs and relevant programs (QikKids desirable).
• Ability to work in a busy and changing environment amid competing demands
• Ability to obtain a working with children check.

This is a full-time permanent role based at Knox Children and Family Centre Bayswater.  Remuneration for this role will be under Band 4 of the Knox City Council Enterprise Agreement with a salary range of $71,212.94 to $75,849.47, per annum, depending on experience, plus superannuation in accordance with the Superannuation Guarantee.

How to apply

Please submit your application, including your resume and cover letter online via the ‘Apply’ button by 11:45pm Monday 21st April 2025

Review the full position description now via our Knox City Council Careers Page.

For further information on this role please contact Cassie King at kcfcbayswater@knox.vic.gov.au or on 03 9837 9700.

Applications will be reviewed and shortlisted as they are submitted.  We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process. Applications may close earlier than advertised.

About the Early Years Hubs

The Early Years Hubs (Knox Children and Family Centres Wantirna South and Bayswater) are modern state of the art, purpose-built facilities designed to bring together different kinds of services for children and families in one location.  Services offered include Long Day Care, Kindergarten, Maternal Child Health and Playgroup.  

Why Us
At Knox, making a difference to others and our community is at the heart of everything we do. We are inspired by empowering our community inside and out to thrive and prosper through living our values. We embrace diverse and inclusive environments. 

We believe in our people and provide a supportive, driven and inclusive culture we are proud of, that focuses on wellbeing.

Beyond that, we also offer:

• Growth and learning opportunities
• Discounted gym membership
• A supportive Employee Assistance Program.

To view the inherent requirements for this position please see attachment below.

  Childcare Kindergarten staff - Inherent Requirements Table.DOCX

Knox City Council is an Equal Opportunity Employer that is committed to providing a workplace that embraces diversity and inclusion. We are committed to a positive, barrier-free recruitment process. If you have any support or access requirements, we encourage you to advise us at the time of application.

Knox City Council has zero tolerance for child abuse and all forms of harm to children. All children and young people who access our services, programs, events and facilities have the right to feel safe and be safe. This includes spaces owned or managed by Council. We take the wellbeing and safety of children and young people in our care seriously. We maintain a child safe organisation by embedding the protection of children into everyday thinking and practice. All Knox City Council employees, contractors and volunteers are responsible for ensuring children and young people are valued, heard and protected from abuse.

Knox City Council acknowledges our offices are located on the traditional lands of the Wurundjeri Woi-wurrung and Bunurong people of the Kulin Nation.