Technical Field Officer - Diocese of Lismore Catholic Schools
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Job no: 497652
Work type: permanent, full time
Location: Coffs Harbour, Lismore
Categories: ICT
Diocese of Lismore Catholic Schools
The Diocese of Lismore Catholic Schools (DLCS) provides a range of services to support approximately 2,800 staff in 45 vibrant and dynamic Catholic school communities that serve more than 18,000 students. The DLCS assists schools to build teaching and leadership capabilities in communities of professional educators who share responsibility for school improvement and for achieving the best outcomes for our students.
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Technical Field Officer
This position can be located at Lismore, NSW; or Coffs Harbour, NSW
Full-time, permanent position. Commencing in April 2025.
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The Rewards:
- Salary: Attractive salary dependent on skills and experience + 11.5% superannuation
- Additional benefits: Access to salary packaging, fitness passport, company car and fuel card, laptop, mobile phone
- Working hours: 7-hour working day, 35-hour week
- Flexibility: Achieve both work-life balance and the benefits of face-to-face collaboration with your peers with our hybrid working model
- Staff wellbeing: An absolute focus on our peoples’ safety and wellbeing, access to free counselling sessions through our Employee Assistance Program and annual flu vaccinations
- Growth: Learning and career development opportunities.
Position Purpose:
The Technical Field Officer is responsible for maintaining all aspects of IT hardware and infrastructure within the school. This role involves troubleshooting technical issues, ensuring the availability of IT resources, managing equipment inventory, and providing technical support when required.
As Technical Field Officer, this role supports the underlying Mission of Catholic Education in the Diocese of Lismore by delivering services that contribute to enabling students to achieve the fullness of life.
Work Requirements:
- A current/valid Australian Driver’s Licence and eligibility to work within Australia for the period of the appointment.
- A National Police Check, or ability to obtain if the successful candidate.
- Requirement to travel between locations.
Qualifications:
- Relevant industry certifications and, or experience, with proven knowledge of LAN network environments.
Work Experience:
- Proven experience in supporting operational networks including fault finding, problem, identification, analysis and resolution.
Key Capabilities:
- Good understanding of IT hardware and associated Servers, Switches, UPS, WAPS, Security Systems, CCTV, PA, Bells, Alarms, Electronic Door Access, Projection and VC hardware, Audio Visual Equipment, VOiP Phones, Comms Cabinets and Server Racks, Optic Fibre and Ethernet cabling.
- Operational knowledge of ITIL processes and best practices.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced and dynamic environment.
- Knowledge of IT service management tools (e.g., Freshservice).
Plus, the following generic criteria:
- Knowledge of WHS and equity principles in the workplace.
- Respect and uphold the ethos and teachings of the Catholic Church and the values of the Employer.
Your cover letter must address the key capabilities listed above.
Additional information:
Enquiries: recruitment@lism.catholic.edu.au
Applications close: 3pm, Friday, 21 February 2025
Diocese of Lismore Catholic Schools Limited is committed to creating Child Safe Schools
For identified child related roles, Child Protection legislation requires preferred candidates to hold a valid NSW WWCC
An equal-opportunity employer
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time
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