| Position Title: |
Associate Vice President/Dean of Enrollment Services |
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| Location: |
Big Rapids (Main Campus) |
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| Department: |
61000 - Enrollment Services
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| Advertised Salary: |
$172,000 - $177,000. Salary commensurate with education, experiences, and other requirements. |
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Benefits:
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Comprehensive benefit package (health care, vacation, etc.). Please see the following link for a list of benefits offered with this position.
Admin / Admin Temp Benefit Plans
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| FLSA: |
Exempt |
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| Temporary/Continuing: |
Continuing |
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| Part-Time/Full-Time: |
Full-Time |
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| Union Group: |
N/A |
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| Term of Position: |
12 Month |
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| At Will/Just Cause: |
At Will |
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| Summary of Position: |
• The Associate Vice President (AVP)/Dean of Enrollment Services will provide leadership, direction and coordination of all aspects of enrollment services at Ferris State University.
• This position reports to the Vice President for Student Affairs and is responsible for the development and implementation of University enrollment policies and procedures and for ensuring compliance with enrollment standards across the institution.
• The AVP/Dean directly supervises Admissions, Commencement, Financial Aid, Institutional Research and Testing, Orientation, Registrar, and Veterans Resource Center and coordinates collaboration regarding enrollment (recruitment and retention) and other enrollment-related services across the University.
• The AVP/Dean of Enrollment Services will work across the institution to ensure delivery of quality services to constituents, including but not limited to prospective, current, and former students, their families, faculty, staff, administrators, alumni, community college administration, and K-12 leadership.
• The AVP/Dean of Enrollment Services generates and distributes reports and data to inform about enrollment-related trends, issues and goals.
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| Position Type: |
Staff |
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| Required Education: |
• Master’s degree in a related discipline. |
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| Required Work Experience: |
• Seven years experience in higher education enrollment services or related higher education with supervisor responsibilities.
• Evidence of leading data-driven strategies with a strong emphasis on increasing student enrollment.
• Demonstrated experience in strategic research and planning, data analysis and reporting, budgeting and supervision. |
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| Required Licenses and Certifications: |
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| Physical Demands: |
- Office Environment
- Bending
- Carrying
- Moving
- Reaching
- Sitting
- Twisting
- Balancing
- Driving
- Lifting
- Pulling/Pushing
- Repetitive movement
- Standing
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| Additional Education/Experiences to be Considered: |
• EdD, PhD or other terminal degree in related field.
• Direct experience in admissions and experience in a Title IV institution highly preferred. |
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| Essential Duties/Responsibilities: |
• Provides leadership and strategic oversight for University enrollment management efforts through coordinating the development and implementation of an effective and collaborative enrollment management plan, including objectives and strategies to achieve those objectives, chairing the Enrollment Management Committee and leading enrollment efforts with optimism and energy.
• Provides leadership, strategic direction, supervision, and oversight of the following units as part of Enrollment Management (Admissions, Financial Aid and Scholarships, Registrar, Orientation, Commencement, Institutional Research and Testing, and Veteran’s Resource Center) to ensure delivery of quality services to all constituents and collaboration across the University.
• Works collaboratively across the University and specifically with enrollment staff, colleges, student success hubs, and international office to establish recruitment and retention goals and strategies for all students including but not limited to FTIACs (freshmen), transfers, adults, dual-enrollment, international, professional, graduate, continuing, and readmits.
• Informs the continued development and implementation of the University’s comprehensive and collaborative enrollment efforts, including data analysis, market segmentation, promotional strategies, and recruitment and retention tactics to meet the University’s enrollment goals.
• Supports, promotes, and develops University student enrollment and retention initiatives.
• Demonstrates an understanding of diversity, equity, and inclusion, especially in working relationships with students, faculty, staff and community members.
• Delivers exemplary, inclusive, compliant, responsive, and student-centered services to advance University-wide student success; ensures that all communication aligns with the University’s brand.
• Ensures that all operations, policies, and processes adhere to relevant state and federal laws and requirements, and the standards set forth by accreditation or regulatory bodies and professional organizations (including but not limited to those of the National Association for College Admissions Counseling, The American Association of Collegiate Registrars and Admissions Officers, National Collegiate Athletic Association).
• Makes data-informed enrollment projections and strategic recruitment, admissions, retention, and financial aid decisions by routinely analyzing local, regional, national and international data to shape strategic directions, identifying and defining historical University enrollment patterns while forecasting trends in new-student markets, regularly reassessing effectiveness of recruitment activities and scholarship programs, and making appropriate adjustments to continuously refine goals and strategies to reflect a proactive response to market forces and the University's needs.
• Generates, distributes and interprets data (i.e., enrollment reports, trend data, and analysis) to support data-driven decision making and inform the campus community about recruitment and retention activities.
• Collaboratively sets direction for institutional research priorities and efforts.
• Formulates and manages the annual budget to achieve strategic goals, as well as short and long-term financial obligations.
• Leverages financial aid awarding strategies ensuring financial aid packaging policies support the mission and maximize enrollment and net tuition goals. Provides necessary oversight to ensure that all funds are awarded timely, efficiently, align with budget, and comply with internal and external requirements including Title IV.
• Develops, supervises, and leads a high-performing unit that continuously improves its methods and processes, is focused on customer service and collaboration in a responsive, innovative, analytical, energetic, results-oriented, and student-centered environment.
• Facilitates a work environment that encourages collaboration, a knowledge of respect for, and development of skills to engage with those of other cultures or backgrounds.
• Understands technological innovations and leads the process of leveraging technology investments to refine operational procedures, policies, and standards.
• Fosters student-focused partnerships with key enrollment partners including but not limited to K-12, community colleges, and the Department of Defense.
• Responds and resolves student issues and concerns.
• Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development and training.
• Assists with the preparation of materials for the Board of Trustees, President, President’s Council and other entities.
• Leads special projects and strategic initiatives for the division and University.
• Participates in division, campus, and university committees or other bodies.
• Any other duties assigned within the position classification area. |
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| Marginal Duties/Responsibilities: |
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| Skills and Abilities: |
• Demonstrated understanding of enrollment management and of the technology relevant to the function.
• Working knowledge of Title IV, FERPA, Title IX, Clery, and ADA requirements, with the ability to work in a complex, fast-paced environment with multiple competing tasks and time-sensitive deadlines.
• Demonstrated ability to work with diverse students, faculty, staff and other constituents.
• Demonstrated commitment, experience and understanding for diversity, equity and inclusion.
• Effective listening, writing, and speaking skills and the aptitude to work collaboratively with administrators, faculty, staff, and students.
• Ability to provide vision, enthusiasm, and positive leadership for a large student-centered, diverse, team orientated division.
• Strong project management, organizational, and analytical skills
• Advanced level of familiarity with web-based admissions and marketing tools.
• Significant skills in database management and analytical experience; familiarity with CRM (e.g. Salesforce, Slate).
• Excellent interpersonal, written, and oral communication skills with the ability to communicate clearly in both individual and group settings. |
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| Required Documents: |
- Cover Letter
- Resume
- Unofficial Transcript 1
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| Optional Documents: |
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| Special Instructions to Applicants: |
• Unofficial Transcript 1 (REQUIRED): Applicants must attach a copy of unofficial transcript of Master’s degree in a related discipline.
• Transcript must include: Institution name, applicant name, date degree attained, degree awarded. Finalist will be required to submit an official transcript.
PROCEDURE FOR CANDIDACY: Applications should include a letter of interest and curriculum vitae. Applications and nominations will be accepted until the position is filled. Confidential review of materials and screening of candidates will begin immediately. Harris Search Associates is assisting Ferris State University for this search. Please contact Eric Christ, Senior Consultant (eric@HarrisSearch.com, cell: 614-800-9974) for further details. Phone: 614-798-8500.
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Initial Application Review Date:
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January 9, 2025 |
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| Open Until Position is Filled?: |
Yes |
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Posting Close Date:
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| EEO Statement: |
Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community at ferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University’s Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement. |
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Click here to learn more about working at FSU and KCAD. |
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