Ready to Lead, Inspire, and Make an Impact?

Are you the kind of person who loves bringing out the best in others, is passionate about developing people and driving excellence in business analysis and enjoys a good coffee chat about process flows? If so, we want you to join our Business Analysis Chapter as a Business Analyst Team Lead! There are currently two Business Analyst Team Lead roles being offered on a permanent full-time basis.

This isn’t just another leadership role—it’s your chance to shape the future of business analysis at HBF, champion new ideas, and help your team grow and shine. You’ll be the go-to person for technical guidance, team development, and all things BA. Plus, you’ll get to work with some of the brightest minds in the business (and have a bit of fun along the way).

What You’ll Be Doing

• Leading, coaching, and cheering on a talented team of Business Analysts—think mentor, motivator, and occasional cake-bringer.
• Guiding your team through the art of writing user stories, mapping out process flows, and nailing those acceptance criteria.
• Living and breathing HBF’s values and helping others do the same.
• Partnering with the Head of Business Analysis to make sure our chapter is always growing, learning, and delivering value.
• Driving best practice frameworks and methodologies—because we love a good standard!
• Keeping us on track with compliance, risk management, and learning goals.
• Collaborating with a fantastic crew of Scrum Masters, Product Owners, Delivery Leads, and Tribe Leads.

About You

• You’ve got a tertiary qualification in a relevant field (or equivalent experience).
• You bring 5–10 years of senior business analysis experience and your experience in leading or managing people will help you to hit the ground running!
• You know your way around software development and project management lifecycles.
• Building relationships is your superpower—you’re consultative, facilitative, and genuinely care about your team.
• Your communication and documentation skills are top-notch.
• You’re comfortable with tools like Jira, Confluence, Miro, and Promapp.
• Bonus points for health insurance industry know-how and professional BA certification!

 Why Join Us?

• Shape the future of business analysis at HBF (your ideas matter!).
• Be part of a collaborative, innovative, and supportive team—where laughter is encouraged.
• Lead and mentor talented professionals in a dynamic environment.

Next Steps
If you’re ready to take the next step in your leadership journey and help drive HBF’s success, please reach out to the Head of Business Analysis for a chat or apply via the internal careers portal. To apply, click on the “Apply Now" button to complete your application attaching a copy of your resume and cover letter outlining your skills and experience in relation to this role. 

At HBF, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. HBF is a place of belonging. We are proud of who we are, and we encourage applications from diverse groups such as Indigenous and Torres Strait Islander people, physical ability, age, sexual orientation, gender identity or expression and family background, including caring responsibilities.