You will be trusted to:

- Must have a NERC certification or the ability to obtain a NERC certification within 4 months of hire.
- Designs and delivers customized training programs. Creates realistic simulations, tests, training manuals and comprehensive learning modules using various technologies (i.e. Energy Management System simulator, PowerPoint, etc.).
- Researches and incorporates ERCOT protocols & guidelines, NERC policies & procedures, LCRA policies, and other departmental policies & procedures (i.e. LCRA Switching Procedures, System Operations Procedures, and FERC policies & procedures) into all training programs and simulations.
- Coordinates with engineering, planning, field operations and technical support staff to address operational issues such as equipment outages, scheduled maintenance, operational procedures, and safety into training curriculum. Serves on internal committees as assigned.
- In accordance with approved Supply Management processes and procedures, researches, recommends and purchases externally developed training programs and resources.
- Develops and maintains departmental procedures including modification as necessary to ensure ERCOT and NERC compliance. Maintains training records and other associated documentation.
- Prepares staff to pass the ERCOT and NERC certification tests. Ensures other applicable ERCOT and NERC training is completed by operations staff.
- Prepares staff to pass internal requirements necessary to operate the LCRA TSC transmission system.
- Assists with planned and unplanned ERCOT, NERC and Texas Reliability Entity (TRE) audit responses as related to assigned area of responsibility.
- Performs work by traveling independently or with other staff to various locations (substations, power plants, etc.) as necessary to deliver field-based training curriculum for System Operations Control Center assignment.
- May make field trips to customer sites to provide training and public relations for LCRA in the assigned area of responsibility. Trains LCRA field staff on relevant operational procedures.
- May occasionally serve as a back-up to support departmental needs (e.g., assists with real time operations duties).

You qualify with:

- Six or more years of experience in design, delivery or implementation of technical training and/or operations, experience with NERC and Reliability Coordinator/Independent System Operator protocols and procedures, or other relevant experience. A degree(s) in education, engineering, electrical theory or relevant field may be substituted per LCRA guidelines for certain years of experience.
- Driver’s license

You are a great fit with:

- Knowledge of the utility industry and electric market operations
- Knowledge of basic electricity and electric transmission and general facilities and equipment
- Knowledge of power system operations
- Knowledge of NERC and ERCOT operating guidelines, protocols, policies and procedures
- Knowledge of LCRA Transmission Switching Procedures and SOCC Procedures Manual
- Knowledge of adult education principles
- Knowledge of engineering principles
- Skill in establishing and leading cross-functional work teams
- Skill in analyzing and solving complex problems
- Basic skill in reading and interpreting diagrams and prints
- Skill in verbal and written communication
- Skill in planning, scheduling, prioritizing and coordinating work within assigned work area
- Skill in articulating complex, technical information to both technical and non-technical audiences
- Intermediate skill level in office productivity applications (such as email, word processing, spreadsheets,
etc.)
- Skill in design and delivery of customized technical training programs and curriculums
- Skill in research and bid process for purchasing training resources and programs
- Intermediate skill level in Energy Management Systems for transmission switching control and
simulations or Generation Management Systems for Economic and Reliable Generation Dispatch
Control
- Ability to build relationships and foster teamwork
- Ability to keep current on changing policies, procedures, and regulations related to the transmission
system
Work Environment:
- Work hours are spent in an office environment a minimum of two days per week, as well as working from
home when assignments allow.
- Works in close proximity to energized high-voltage electrical equipment when performing field training
Physical Demands:
- Work involves frequent finger/hand manipulation in using a keyboard and mouse
- Work involves standing and/or walking in performing field training less than 20% of the time
- Lifts and carries up to 25 pounds in transporting training materials less than 20% of the time
- Pushes or pulls up to 25 pounds in transporting training materials less than 20% of the time

You gain:

- Competitive salary & medical, dental, vision and legal insurance

- Paid time off, including time for vacation, sick and family care leave

- 401(k) match up to 8% that includes a student loan 401(k) contribution program option

- Life and disability insurance

- Wellness program including wellness incentive

- Extensive learning & development programs

And more - all to create a compelling and rewarding work environment.