We are excited that you are considering joining Nova Southeastern University!

Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.

We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.

Primary Purpose:

Performs functions related to front desk operations such as patient registration, payment receipt and accounting, and provides customer service within established quality assurance, HIPAA regulations, and compliance guidelines in accordance with NSU policy and procedures.

Job Category: Non-Exempt

Hiring Range: 

Pay Basis:  Hourly

Subject to Grant Funding? No  

Essential Job Functions: 

1. Performs daily front desk operations including financial transactions related to Medicaid, Medicare, HMO and vision insurances for services rendered.
2. Resolves patient/customer complaints and concerns.
3. Generates necessary paperwork to correct inaccurate diagnosis and procedure codes to ensure accurate claims and maximize revenue collections.
4. Schedules patient appointments to ensure smooth patient flow and business operations.
5. Responds to internal and external inquiries and resolves complex problems requiring a broad understanding of policies and procedures.
6. Other duties as assigned.

Job Requirements: 

Required Certifications/Licensures: 

Preferred Qualifications:  1. Bilingual: Spanish/English; Creole Haitian/English.
2. Experience with Electronic Medical Record system

Is this a safety sensitive position? No  

Background Screening Required?  Yes  

Pre-Employment Conditions: 

Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.

NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.