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Job no: 503067
Work type: Full Time with Full Benefits
Location: Fort Lauderdale-Davie, Florida
Categories: Library Services
About Us: |
We are excited that you are considering joining Nova Southeastern University!
We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University. NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status. |
Job Title: | Internal Communications Editor I - 997468 |
Location: | Fort Lauderdale-Davie, Florida |
Work Type: | Full Time with Full Benefits |
Job Category: | Exempt |
Hiring Range: | $40,000 |
Pay Basis: |
Annually |
Subject to Grant Funding?: | No |
Essential Job Functions: | 1. Applies proven writing and business communications skills to provide thoughtful, effective content, messaging, and production for the Alvin Sherman Libary's (ASL) ecomms, social media content calendar, slide presentations, internal print and event materials, etc., to allow leaders, faculty, recruiters and professional staff to reach and engage their internal and affiliated audiences (current students and faculty/staff, as well as prospective students in the CRM, alumni, MOU partners, donors, etc.) 2. Performs basic web editing within a CMS, to write and help organize and coordinate the production of web content additions and updates for the ASL's administrative and internal web pages, collaborating with a wide range of colleagues, managers, faculty and staff, and following NSU protocols set by PR/Marketing and OIIT for web, social and SEO content that advances the institutional brand and creative strategies. 3. Works with ASL- based subject matter experts and colleagues to obtain information on requested digital content edits or production requests for the ASL's internal web pages, mass emails, digital presentation/event materials, newsletters, and/or social media content. 4. Writes relevant, useful, and conversational content, ensuring voice and messaging are consistent with the university's brand and writing standards. 5. Produces basic, persuasive business or promotional materials such as well-crafted memos, slide decks or Zoom presentations, appealing flyers or e-vites to draw students or other internal audiences to programs or events, etc., using NSU templates and brand guidelines. Will work with NSU’s PR/Marketing team to help project manage the design and production of more complex or market-facing communications materials as needed. 6. Writes, edits, and develops email content (which may include com flows for recruiters) within a strategic communication plan that coincides with the ASL’s business, enrollment and retention goals. 7. Discusses with the subject matter expert(s) the product, themes and methods, and any content changes that should be made on the designated internal communications channel (web, ecomm, social media, digital presentation materials, etc.). 8. Participates in the development or implementation of efficient, effective and data-driven administrative communications, web and content management strategies to ensure that ASL-based web content is accurate, timely, relevant and compelling for students, faculty, staff, alumni and other primarily internal web users and visitors. 9. Coordinates and helps to create content calendars for social media channels and provides content and digital production support for social posts as needed, working with NSU’s PR/Marketing team and guidelines to follow NSU social media best practices for strategic use of social media including monthly performance tracking and report cards. 10. Collaborates with NSU PR/Marketing and OIIT web and social media experts to integrate and complement best practices for SEO, web and social media communications success and efficiencies. 11. Completes special projects as assigned. 12. Performs other duties as assigned or required. |
Marginal Job Functions: | |
Required Knowledge, Skills, & Abilities: | Knowledge: 1. Writing and English Language - General knowledge of the structure and content of the English language including the proper use and spelling of words, rules of composition, and grammar. 2. Communications through Digital Media - General knowledge of media production, visual, verbal, and interactive communication, and dissemination techniques and methods. This includes alternative ways to inform and persuade via written, oral, and visual media. Proficient skills in use of Zoom, MS Office suite and is competent posting content on Facebook, Instagram, Twitter, You Tube, etc. 3. Customer and Personal Service – General knowledge of principles and processes for providing customer and personal services. This includes needs assessment, meeting quality standards for services, and evaluation of user satisfaction. 4. Computers and Electronics – General knowledge of computer hardware and software, including applications and programming. Skills: 1. Time Management - Proficient skills in managing one's own time and the time of others. 2. Active Listening - Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 3. Critical Thinking - Proficient skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. 4. Complex Problem Solving - Basic skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. 5. Judgment and Decision Making - Proficient skills in considering the relative costs and benefits of potential actions to choose the appropriate one. 6. Coordination - Proficient skills in adjusting actions in relation to others' actions. 7. Persuasion - Proficient skills in persuading others to change their minds or behavior. 8. Social Perceptiveness - Proficient skills in being aware of others' reactions and understanding why they react as they do. 9. Active Learning - Proficient skills in understanding the implications of new information for both current and future problem-solving and decision-making. 10. Systems Analysis - Basic skills in determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. Abilities: 1. Written Comprehension & Expression - The ability to read, understand, and communicate information and ideas in writing so others will understand. 2. Oral Comprehension & Expression - The ability to listen to, understand, and communicate information and ideas presented through spoken words and sentences so others will understand. 3. Originality - The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. 4. Fluency of Ideas - The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). 5. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. 6. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. 7. Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). 8. Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways. Physical Requirements: 1. Near Vision - Must be able to see details at close range (within a few feet of the observer). 2. Speech Recognition - Must be able to identify and understand the speech of another person. 3. Speech Clarity - Must be able to speak clearly so others can understand you. 4. Manual Dexterity - Must be able to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. 5. May be required to work nights or weekends. 6. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties. 7. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, mobile devices, and computer keyboards. |
Job Requirements: | |
Required Certifications/Licensures: | |
Required Education: | Bachelor’s Degree |
Major (if required): | |
Required Experience: | 1. Up to two (2) years of experience in higher education or libraries. 2. Up to two (2) years of relevant experience Canvas, Publisher and PowerPoint 3. Basic graphic content experience 4. Diverse writing and content portfolio that demonstrates strong communications and production abilities across multiple channels (print, web editing, social content, email messaging, promotional messaging, etc.) 5. CMS web platform experience 6. Ecomm curation and execution experience 7. Google analytics and SEO knowledge |
Preferred Qualifications: | Bilingual (English & Spanish) |
Is this a safety sensitive position? | No |
Background Screening Required? | Yes |
Pre-Employment Conditions: |
To ensure a safe learning environment for students and staff, as a condition of employment the selected candidate will need to provide proof of a completed COVID-19 vaccination prior to commencement of employment or an approved exemption and reasonable accommodation.
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Sensitivity Disclaimer: | Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. |
Advertised: Eastern Daylight Time
Applications close:
To ensure a safe learning environment for students and staff, as a condition of employment the selected candidate will need to provide proof of a completed COVID-19 vaccination prior to commencement of employment or an approved exemption and reasonable accommodation for medical or religious reasons.