Why North Memorial Health?

At North Memorial Health you will be a valuable member of our inclusive and nurturing team that values professional growth, offering big benefits like tuition reimbursement and a supportive culture with a world of education and training opportunities.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 25 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center, and Level III NICU. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals® list, 2023 Women’s Choice Award Best Hospitals list.

Benefits the North Way!

As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.

• Adoption Reimbursement up to $3000 per child!
• Child Care Discount Program with New Horizon 10% off weekly childcare tuition!
• Education/Tuition Reimbursement 
• 24/7 Fitness Center Access for all benefit eligible team members!

Commitment to Diversity, Equity & Inclusion

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias. Some of these initiatives include:

• Addressing system racism and inequities through our Safer Work Environment (Safer) initiative
• Use of pronoun badges and preferred names
• Encouraging cultural awareness through education and training

About this position

The Medical Assistant will manage the customer flow throughout the clinic and assist providers in the management and treatment of their customers. Customers come from a variety of backgrounds and various age groups requiring individualized care including infants, children, adolescents, adults, or geriatrics. The focus of the Medical Assistant is on collaborative, supportive and delegated tasks as described in the North Memorial Health Medical Assistant scope of practice. Delegable tasks and competencies are specific to the role of the Supervising Nurse and Supervising Provider and are described by the Minnesota Board of Nursing and the Minnesota Board of Medical Practice. The Medical Assistant receives direction and collaborates with the Clinic Supervisor, Clinic Manager, and Providers to meet the defined goals of the customer, shift, department and organization. Communication with the health care team related to progress, concerns, questions or problems that arise are an essential element of the Medical Assistant role.

Unit based skills list outlines specific expectations including technical procedures with competency
assessment/validation. Skill and competency validations will occur upon hire and on a schedule determined by North Memorial Health based on the North Memorial Health Mandatory Education, Training, Education, License, Registration, and Certification policy

Requirements

Education

• High School graduate or equivalent (i.e. GED) required
• Graduate of an accredited Medical Assistant program required (or the following)
o On the job experience or training
o Participation in a registration program conducted by an accredited by a national health services organization, such as American Medical Technologists, and passing the credentialing exam.
• Medical Assistant certification preferred   

Experience

• Previous experience in a clinical setting preferred.
• Passed x-ray operator’s examination or willing to take exam according to individual clinic needs.
• Occupational Medicine experience preferred. Only applicable for Occupational Medicine.
• Must be able to prioritize multiple tasks in an efficient manner.
• Knowledge of and skill in using computer software applications.
• Travel using personal vehicle to various local worksites is required. Only applicable for Occupational Medicine.
  

Licensure/Certification

Current BLS Certification

The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.