Why North Memorial Health?

At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 25 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals® list, 2023 Women’s Choice Award Best Hospitals list.

Benefits the North Way!

As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.

• Health & Welfare Benefit Packages
• 401k Retirement Match or Pension Plan, based on workgroup eligibility 
• Generous Paid Time Off (PTO) Plans
• Adoption Reimbursement up to $3000 per child
• Child Care Discount Program with New Horizon 10% off weekly childcare tuition
• Education/Tuition Reimbursement 
• 24/7 Fitness Center Access for all benefit eligible team members

Commitment to Diversity, Equity & Inclusion

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.

About this position

The case manager provides clinically-based care coordination to support the delivery of quality customer care as efficiently as possible. The case manager is accountable for individual customers ensuring quality clinical outcomes, appropriate resource management, and discharge planning for customers within an assigned caseload. With the customer, family and health care team, the case manager creates and organizes a discharge plan for medically complex customers appropriate to the customer's needs and ensures that the customer is receiving the right care, at the right level across the continuum. In addition, the case manager must know the disease, the trajectory of illness, the treatment plan, the standard of care for the diagnosis, the expected outcome and the length of stay (LOS) for the case type. Case Manager is responsible for progression of care of all customers and must assist the Interdisciplinary Team in determining appropriate LOS, appropriateness of setting, medical necessity and status.

Requirements

Education

• Graduate from an accredited school of nursing required; BSN or BAN preferred.   

Experience

• Three to five years previous acute care nursing experience preferred.
• Hospital case management and utilization management experience preferred • Knowledge of current case management principles, utilization management, length of stay management and/or transition/discharge planning highly preferred.
• Excellent verbal and written communication skills required.
• Knowledge of current nursing principles, techniques and procedures required.  

Licensure/Certification

Current RN license in the State of Minnesota - State Requirement

The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.