Outreach Center Assistant
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Job no: 493701
Work type: Full-time Staff
Location: Post Falls
Categories: Customer Service, Workforce Training Center
Hiring range: $16.63 - $19.12
Work Site Location: Workforce Training Center
Work Schedule: Mon-Thurs 8-5, Fri 8-2:30
Excellent benefits, including retirement
15 vacation days per year
12 sick days per year
14 paid holidays
Tuition assistance
Starting pay range: $16.63 - $19.12
Pay Grade: C5 To see full Classified Pay Grade Salary Structures click here
Job Summary:
The purpose of this position is to provide direct support to students, instructors, staff and visitors at an NIC outreach facility. This position provides customer service related to enrollment, testing, computer lab, and classroom use. This individual assists the Operations Manager by orchestrating and completing class logistics, maintaining center calendars, and providing guidance and assistance to other members of the class logistics team. The position also acts as a liaison between coordinators and instructors and students.
Job Description linked below; (some job boards may not include active links so please click Apply Now on the NIC website or go to www.nic.edu/jobs to see full details);
Outreach Center Assistant WFTC.docx
Minimum Qualifications
Education and Experience: High school diploma or GED, plus a minimum of one-year full-time equivalent customer service or office reception lead experience and/or training; or equivalent combination of education and experience.
Knowledge, Skills, and Abilities:
• Strong customer service skills, including proper telephone etiquette and conflict management
• Strong project management skills
• Good writing and small group presentation skills
• Ability to use Microsoft Office applications at a proficient level
• Basic knowledge of instructional and PC technology
• Ability to troubleshoot problems with office equipment
• Ability to effectively instruct others on office equipment and office operations
• Ability to work independently and to lead others
• Ability to type and operate standard office equipment including phone, fax, copier
Employment is contingent upon successful completion of background check and proof of degree if required for this position.
Application materials include; resume, cover letter
Applications ONLY accepted through the North Idaho College Website!
Advertised: Pacific Daylight Time
Applications close:
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