Senior Services Specialist
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Job no: 493737
Work type: Full-time Staff
Location: Coeur d'Alene
Categories: Customer Service, Area Agency on Aging
Hiring range: $18.50
Are you passionate about helping seniors and adults with disabilities access vital resources? North Idaho College is seeking a Senior Services Specialist to join our Area Agency on Aging team to provide information, referrals, and assistance to those in need. With a focus on Adult Protection Services intake, you'll screen calls, assess eligibility for services, and connect individuals with community resources.
Success in this role requires strong customer service and interpersonal skills, along with the ability to communicate effectively both verbally and in writing. You should be comfortable handling phone calls, managing confidential information, and maintaining accurate reports and investigative records. Proficiency in Microsoft Office and data entry is essential, as well as the ability to prioritize tasks and use independent judgment.
If you’re organized, detail-oriented, and dedicated to serving others, this is a meaningful opportunity to make a real impact in the lives of those who need it most!
Enjoy excellent benefits, including retirement
15 vacation days per year
12 sick days per year
14 paid holidays
Tuition assistance
Starting pay: $18.50
Work Site Location: Aging and Adult Services, Coeur d Alene
Work Schedule: Mon-Fri 7:30-4:00
Job Description linked below; (some job boards may not include active links so please click Apply Now on the NIC website or go to www.nic.edu/jobs to see full details);
Senior Services Specialist.docx
Minimum Qualifications:
High school diploma or general education degree (GED) and a minimum of two years full-time equivalent related experience is required; or equivalent combination of education and experience.
Employment is contingent upon successful completion of background check.
Application materials include: resume, cover letter
Applications ONLY accepted through the North Idaho College Website!
Advertised: Pacific Standard Time
Applications close:
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