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Title: Alumni Center Student Manager
Employee Classification: Student Help Regular
Division Name: Academic Affairs
Department: Conference Services

Job Summary

1. This position is responsible for the supervision and success of evening and weekend events and helping with Conference Services regular office hours.
2. The security of the building including; unlocking and locking the building independently, especially when professional staff is not on-site.
3. Notify direct supervisor that you are headed to your event at least 30 minutes before the doors are supposed to be unlocked.
4. Arrive at the building 15 minutes before the doors are supposed to be unlocked.
5. Check set ups in meeting/event rooms according to the setup worksheets and/or as directed by supervisor. Ensure that rooms are clean, open, properly equipped at least 15 minutes prior to start time and rooms are secured no more than 15 minutes after meetings end.
6. Checking and monitoring all requested audio/visual needs for event and turning the equipment on/off.
7. Work with caterers to assure proper use and clean-up of the Alumni Center.
8. Helping to train and mentor new student employees.
9. Cover all hours unable to be covered by Alumni Center Student Supervisors
10. Must demonstrate capacity for high-level attention to detail, problem-solving skills and multi-tasking abilities.
11. Check out/return Alumni Center keys.
12. Monitor activity throughout the building and surrounding areas; enforce building/University guidelines (no smoking; shoes & shirts; no animals, etc.) as needed. Report problems to appropriate staff person as needed.
13. Assist with special tasks such as equipment inventory, furniture moving, delivery load in/out, etc. as assigned
14. Present yourself in a professional manner to the university and the community at all times.
15. Complete other duties as assigned.

Additional Information

Student employees are eligible to participate in the University’s 403(b) Plan.  More information can be found here.

Pay Rate

$15.00/hour

Required Qualifications

-Be enrolled at least as a part-time student at ISU and maintain a cumulative GPA of at least 2.5 (allowances or exceptions MAY be made for students actively working on raising their GPA and who have in place a plan to improve their grades).

Preferred Qualifications

- Strong public relations and customer services skills with enthusiasm and ability to work as a team player and place clients as a top priority.
- Ability to communicate effectively with the public/staff and provide high-quality customer service.
- Must be mature, dependable, able to function calmly under pressure, have the ability to make sound and independent decisions.
- Extensive knowledge of the university and surrounding area.
- This position requires multi-tasking abilities, excellent time management, problem-solving and quick-thinking skills.
- Prior use and knowledge of personal computers.
- Ability to work independently and take initiative.
- Professional attitude and appearance.

Work Hours

- Summer and/or holiday availability is required.
- Weekend and evening hours normal.

Functional Expectations

Complete the following with or without reasonable accommodations:

Ability to move furniture.
Occasionally lift objects up to 25 lbs.
Repeatedly, bend/kneel stoop as needed.
Ability to spend many hours on your feet.
Remain at a workstation for extended periods.
Move about in various locations across campus as needed to complete day-to-day work.
Effectively communicate on a daily basis.

Proposed Starting Date

5/12/25

Required Applicant Documents

Resume, Reference List, and Work Availability

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Contact Information for Applicants

Megan McCann
memccan@ilstu.edu

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

In addition, all appointments are contingent upon proof of eligibility for employment at Illinois State University to perform the required duties described above on your scheduled start date. The Immigration and Control Act of 1986, Public Law 99-603, requires all new employees to file an I-9 in person and no later than three days from the beginning of employment. This may be accomplished within the department or through Human Resources. A list of the types of documentation you will be expected to provide is available at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Failure to comply with this law will result in cancellation of your appointment.

Illinois State University, as your employer, is required by federal law to ensure proper tax withholding from wages and to ensure that the required reporting of employee wages, withholding, and employment taxes is accurate. For this reason, every employee must have a valid Social Security Number registered with the University at the time of employment and/or as soon after as possible, but no later than 45 days from the start date. Failure to comply with this law may result in cancellation of your appointment.

Illinois State University student employees are restricted to no more than 28 hours per week of on-campus employment for all positions held.

International students are restricted by their visa status to no more than 20 hours per week of on-campus employment when the university is in session but may work more when the university is not in session. International students should contact the Office of International Studies and Programs for guidance if they have questions concerning employment restrictions.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.