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Title: Extra Help Food Service
Division Name: Student Affairs
Department: Event Management, Dining and Hospitality

Job Summary

Assists the restaurant manager and assistant manager with all aspects of food production and service in retail venues. Individuals in this position have a hand in food production, sanitation, customer service, and cash handling. This position will work in any one of our retail venues including the The Landing, Starbucks, McAlister's Deli, Qdoba, Timbers, and University High School Store.

Additional Information

Benefits include time away from work for eligible employees and the option to participate in the University’s 403(b) Plan.

Salary Rate / Pay Rate

$15.83 per hour

Required Qualifications

1. High school diploma or equivalent.
2. Availability to work a variety of shifts and days off, up to 28 hours per week.

Preferred Qualifications

1. One year of experience in food service.
2. Knowledge of use and operation of cleaning materials, methods and equipment.
3. Ability to perform other related duties as assigned.
4. Ability to follow oral and written instructions and work independently.
5. Ability to apply common sense to carry out detailed instructions.
6. Good communication skills.
7. Good customer service skills.

Work Hours

Hours of operation are 6:00 am – 11:00 pm, 7 days a week. Shifts will vary. 28 hours per week maximum.

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:
1. Remain at a workstation for extended periods
2. Move about in various locations across campus as needed to complete day-to-day work.
3. Effectively communicate on a daily basis.

Proposed Starting Date

2025

Required Applicant Documents

Reference List

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Optional Applicant Documents

Certification of Retirement Annuity

Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Extra Help employees may only work up to 28 hours per week for all University employment. Employees are only paid for hours worked and do not qualify for most benefits including health insurance and retirement, with Illinois State University. However, Extra Help employees are eligible to participate in the University’s supplemental retirement savings plans (403b). Applicable retirement information is provided at the time of hire. There is no guarantee that working as Extra Help will lead to or secure permanent employment. In addition, extra help employees may only work up to 900 hours total during their employment.

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois.

Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position.

Contact Information for Applicants

Breanna Crippen
Human Resources
309-438-8315
bcplese@ilstu.edu 

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.