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Title: Program Specialist of Orientation and Training Services
Division Name: Academic Affairs
Department: University College

Job Summary

The Program Specialist collaborates closely with the Associate Director, University College in providing administrative and programmatic leadership for University College Orientation and Training Services. The Program Specialist oversees the day-to-day planning as well as overall operation of the summer Preview program, the Transfer Registration and Orientation Day and other transition efforts provided by the unit. In addition to the day-to-day operations of orientation programs, the Program Specialist is also responsible for the behind-the-scenes planning process for each program. The Specialist must organize the on and off-campus constituents in the months leading up to orientation programs.

Additional Information

As a department, University College supports Illinois State’s core values of inclusion, racial equity, and social justice. We promote a culture of inclusivity and understanding and seek to provide transformative experiences through mentorship, advocacy, and professional development opportunities. We strive to meet the diverse needs of our student population and respect the voices of minoritized students, staff, and faculty.

Salary Rate / Pay Rate

$48,000 - $52,000/annual

Required Qualifications

1. Bachelors or equivalent degree (verify with transcript)

2. Two (2) years of full time (or part time equivalent) responsible experience in supervising, organizing, coordinating or other significant work with specific educational or administrative program initiatives.

3. Excellent interpersonal skills including listening, communication (verbal and written) and teamwork.

4. Working knowledge of basic office software.

5. Demonstrated experience in working with students, faculty, departmental staff and campus administrators as well as off-campus contacts.

6. Demonstrated experience planning and executing engaging and innovative training and/or professional development sessions for students or staff.

Preferred Qualifications

1. Two (2) years of professional work experience in orientation or related field.

2. Master's Degree (preferred in Education, College Student Personnel, or related field).

3. Ability to multitask and produce quality work under deadlines, organizational skills, and flexibility.

Work Hours

Core work hours: Monday - Friday; 8:00 a.m. - 4:30 p.m. with occasional weekend or evening responsibilities

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:
1. Effectively communicate on a daily basis.
2. Remain at a workstation for extended periods.
3. Move about campus in various locations as needed to complete day-to-day work.

Proposed Starting Date

September 2025

Required Applicant Documents

Resume
Cover Letter
Reference List
Transcripts - See Special Instructions to Applicants for additional options

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Optional Applicant Documents

Certification of Retirement Annuity

Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position.

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

College or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline.

Transcripts and/or military service documentation may be emailed, faxed, or mailed to Human Resources by the application deadline:

Fax: 309.438.0011, Attn: Colette Homan
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired, out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois driver’s license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.

University Benefit Highlights:
- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time

For more University Benefit information: https://hr.illinoisstate.edu/benefits/ 

Information regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here https://hr.illinoisstate.edu/benefits/insurance/

Contact Information for Applicants

Colette Homan
Human Resources
309-438-8848
cshoman@ilstu.edu

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.