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Title: Academic Advisor for TRIO/Student Support Services
Division Name: Academic Affairs
Department: Student Support Services University College
Campus Location: Normal, IL

Job Summary

The purpose of the Student Support Services/TRIO academic advisor in University College is to support the retention and graduation of participants of the Student Support Services Program.
The advisor makes course recommendations and gives academic and personal advice to all assigned students so that they may persist at and graduate from Illinois State University. Advisor must provide accurate and realistic academic information and support to an assigned caseload. Advisors must accurately interpret and relay academic policies and requirements
ISU's general education or the Illinois Articulation Initiative), as well as major/minor plans of study. Academic Advisors are expected to have broad and general knowledge about all majors/minors at Illinois State as well as knowledge of additional support services that may be of use to SSS/TRIO students.

Salary Rate / Pay Rate

$3,658 monthly

Required Qualifications

1. Bachelor's degree
2. Experience with developing, creating, implementing, and facilitating programs as well as workshops for first-generation students.
3. Experience interacting effectively with first-generation students and colleagues from diverse ethnic backgrounds.
4. Experience working with students from low socioeconomic backgrounds, have identified disability, and/or first-generation students.
5. Excellent oral and written communication skills, including the ability to make effective public
presentations. Programming and advising experience that enhances the social and cultural
capital students bring to their college experience.
6. Excellent interpersonal skills including listening, communication, and teamwork.
7. Ability to multi-task and produce quality work under deadlines in a fast-paced environment; organizational skills; flexibility in a changing administrative model. Ability to
work with diverse populations of students.
8. Working knowledge of basic office software (word processing, appointment manager, excel,
PowerPoint, e-mail systems, spreadsheets, databases, etc.)
9. Ability to work independently to get task completed, but also work cooperatively as a team within an advisement staff with a learner-centered and service-oriented philosophy.
10. Evidence of a positive professional demeanor that contributes to a positive and fulfilling work environment.
11. Evidence of understanding of the issues facing today's college student as it impacts their
academic

Preferred Qualifications

1. Master's degree, preferably in Education, College Student Personnel or related field.

Work Hours

Generally Monday - Friday, 8:00 am - 4:30 pm with occasional weekend and evening hours as business needs dictate

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:
1. Remain at a workstation for extended periods
2. Move about in various locations on and off campus as needed to complete day-to-day work
3. Effectively communicate on a daily basis

Proposed Starting Date

September 2025

Required Applicant Documents

1. Resume/C.V.
2. Cover Letter
3. Reference List

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Initial application review will begin immediately and continue until the position is filled.

Please prepare in advance separate documents representing a cover letter, reference list (specifically, the names, addresses, telephone numbers and e-mail addresses of at least three professional references), and resume/C.V. to attach to this application.

University Benefit Highlights:

- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time

Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: https://hr.illinoisstate.edu/benefits/

Contact Information for Applicants

LaToya Carter,
lcarte2@ilstu.edu

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.