Search Postings

Title: Residence Hall Coordinator
Division Name: Student Affairs
Department: University Housing Services
Campus Location: Normal, IL

Job Summary

The Residence Hall Coordinator (RHC) provides year-round leadership and direction for one or more residence halls/buildings. The RHC supervises and maintains a comprehensive, inclusive residential living program for students and summer conference guests. They are responsible for developmental programs for professional staff, paraprofessional staff, and student leaders. The RHC is responsible for the daily direction of the residential facilities, operations, and programs. The RHC also serves on at least one University Housing Services professional staff standing committee. The RHC processes conduct cases as it relates to policy violations in the residence halls, including investigation, student meetings, and assigning pertinent sanctions. Some RHCs also serve in advising roles to registered student organizations in the residential communities. The RHC will strive to create a residential environment conducive to living and learning.

This is a 12-month, full-time, live-in position with an annually renewable contract for a maximum of five (5) years.

Additional Information

Live-In accommodations are provided for the benefit of the employer in performance of the duties assigned, and as such may be changed as needed. The incumbent must have flexibility related to maintenance work in a personal apartment. Apartments are 2 bedrooms; capacity varies and is designated by environmental health and safety.

All meal plan benefits are taxable and provided for business purposes and the benefit of the employer in the performance of duties assigned, and as such may be changed as needed.

The incumbent will be held financially accountable for keys.

The incumbent could be assigned to a new residential area to accommodate organizational needs, which would require moving to a new apartment. (Responsible for own moving expenses).

The RHC is a part of a 24/7/365 on-call/duty coverage with university staff for the residential communities.

The incumbent travels between buildings without a car in year- round conditions to fulfill responsibilities.

Applicants must be authorized to work for any employer in the U.S. without sponsorship and ISU will not sponsor or take over sponsorship of a work visa for this position.

University Benefit Highlights:

- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time

Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: https://hr.illinoisstate.edu/benefits/

Salary Rate / Pay Rate

$3881/month

Required Qualifications

1. Bachelor’s degree (US equivalent)
2. At least two (2) years of part-time administrative experience at the time of hire.
3. Ability to travel between residential buildings and respond to critical incidents within 10 minutes.
4. Ability to maintain confidentiality and professionalism.

Preferred Qualifications

1. Master’s degree.
2. Ability to provide effective supervision through challenge and support to Resident Assistant Interns, developing their NACE competencies.
3. Strong administrative and organizational skills; competent computer and Microsoft Office skills.
4. Strong work ethic.
5. Strong problem-solving skills.
6. Strong interpersonal and team-building skills.
7. Ability to provide student-centered and customer service- oriented response to individuals and the community.
8. Strong oral and written communication skills, as well as active
listening skills.
9. Flexibility and adaptability in shifting from one task to another.

Work Hours

Monday – Friday, 8:00 a.m. – 4:30 p.m. with some evenings and weekends required. This position serves in an on-call rotation responding to crisis.

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:

1. Move about in various locations across campus as needed to complete day-to-day work.
2. Effectively communicate daily.
3. Remain at a workstation for extended periods.

Proposed Starting Date

TBD

Required Applicant Documents

Applicants must submit a resume/C.V., cover letter, and reference list with at least 3 references and their contact information.

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Contact Information for Applicants

Taylor Hornsby
tnhorns@ilstu.edu

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.