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Title: Area Coordinator Residential Life
Department: University Housing Services
Campus Location: Normal, IL

Job Summary

The purpose of the Area Coordinator is to provide leadership and administration for one or more areas of campus. In conjunction with the Assistant Directors and Associate Directors of University Housing Services, the Area Coordinator supervises and maintains a comprehensive pluralistic residential living program for students and a developmental program for both professional and paraprofessional staff. The Area Coordinator strives to create a residential environment conducive to living and learning.

The Area Coordinator plays an integral role in advancing the mission and vision of University Housing Services; the Area Coordinator makes the appropriate decisions and recommendations to the Senior Associate Director regarding the management and supervision of the area. The Area Coordinator supervises and develops professional and paraprofessional staff in a specified area of campus, chairs University Housing Professional Staff committee(s), and assists in projects designed to enhance the quality of student life for residence hall students.

This is a 12-month, live-in position with an annually renewable contract and an anticipated maximum of 5 years.

Additional Information

Live-In accommodations are provided for the benefit of the employer in performance of the duties assigned, and as such may be changed as needed. The incumbent must have flexibility related to maintenance work in a personal apartment. Apartments are 2 bedrooms; capacity varies and is designated by environmental health and safety. All meal plan benefits are taxable and provided for business purposes and the benefit of the employer in the performance of duties assigned, and as such may be changed as needed. The incumbent will be held financially accountable for keys. The incumbent could be assigned to a new residential area to accommodate organizational needs, which would require moving to a new apartment. (Responsible for own moving expenses). They are a part of a 24/7/365 on-call/duty coverage with university staff for the residential communities. The incumbent travels between buildings without a car in year-round conditions to fulfill responsibilities.

Salary Rate / Pay Rate

$4,657/mo

University Benefit Highlights

- Insurance benefits, including health, dental, vision, and life 
- Retirement and supplemental retirement planning options 
- Tuition waiver benefits available to staff as well as their eligible dependents 
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks 
- Paid benefit time 
 
Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: https://hr.illinoisstate.edu/benefits/

Required Qualifications

1. Master's degree (US equivalent).
2. At least two (2) years of full-time experience in higher education or relevant field at time of hire.
3. Ability to travel between residential buildings and respond to critical incidents within 10 minutes.
4. Ability to maintain confidentiality and professionalism.

Preferred Qualifications

1. Three (3) years of full-time experience in higher education or relevant field at time of hire.
2. Ability to provide direct supervision and leadership to full-time residence hall staff members
3. Strong administrative and organizational skills; competent computer and Microsoft Office skills.
4. Strong work ethic.
5. Strong problem-solving skills.
6. Strong interpersonal and team-building skills.
7. Provide student-centered and customer service-oriented response to individuals and community.
8. Strong oral and written communication skills, as well as active listening skills.
9. Flexibility and adaptability in shifting from one task to another.

Work Hours

Monday - Friday, 8 – 4:30 p.m.; some evening and weekend required. This position serves in a 24/7/365 on-call rotation responding to crisis.

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:

1. Effectively communicate on a daily basis.
2. Move about in various locations across campus as needed to complete day-to-day work.
3. Remain at a workstation for extended periods.

Proposed Starting Date

July 2026

Required Applicant Documents

Resume / C.V.
Cover Letter
Reference List - (specifically, the names, addresses, telephone numbers and e-mail addresses of at least three professional references)

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Initial application review will begin immediately and continue until the position is filled. Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position.

Contact Information for Applicants

Guadalupe Montalvo
gmontal@ilstu.edu

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.