Ongoing employees affected by change management plans will be given priority consideration for at grade positions

• 2 x 3-year fixed term contracts available
• Clerk Grade 7/8
• Location – Maitland preferred, however all DPIRD office locations will be considered

The Information Management (IM) team within NSW Resources is looking for two Business Analysts (BAs) to consult with business stakeholders and internal technical business units; synthesising and gathering requirements that detail how business is currently conducted (as-is) and how it should be conducted (to-be) for proposed initiatives and projects, as well as projects identified in the IM business plan.

Role 1: Business Analyst (Development) - 3 years full-time fixed-term contract

This role will collaborate with business SMEs, system developers, and other IM staff to define target outcomes, gather requirements, support technical designs, and secure business buy-in to solutions, including user acceptance testing, training, and technical documentation.

Role 2: Business Analyst (Projects) - 3 years full-time fixed-term contract

This role will define target outcomes, gather requirements, prepare business cases, support prioritisation, and assist to manage our portfolio pipeline. You will work with business managers and SMEs, system architects, external vendors, your colleagues in IM and other project/initiative stakeholders.

For both roles, you’ll be:

• Familiarising yourself with the NSW Resources core business activities across the group, in addition to the IM team responsibilities and key business applications.
• Reviewing and analysing the business requirements, gaps and rules required to implement the identified projects and initiatives – working closely with the business stakeholders, SMEs and IM team.
• Collaborating on scope options and supporting initial technical design and delivery of solutions.
• Analysing the design of systems, workflows, processes, and business models and making recommendations.

You’ll have autonomy in making day-to-day BA decisions within projects, and thus, previous BA experience is required.

So, what do you need?

• An analytical mindset and attention to detail combined with excellent problem-solving skills
• Excellent interpersonal, verbal, and written communication skills
• A collaborative approach to your work.
• An understanding and appreciation of working within Agile and Waterfall project management frameworks.
• Experience in ServiceNow and Pega

Interested?
Submit your expression of interest by 11.55pm Monday 18 August 2025.

For more information about Role 1 please reach out to Stewart Armstrong, Manager Systems & Operational Support on 02 4063 6505 or via stewart.armstrong@regional.nsw.gov.au.  

For more information about Role 2 please reach out to Jeremy Arnott, Manager Strategy and Projects on 02 4063 6669 or via jeremy.arnott@regional.nsw.gov.au

You can also view the Role Description.

Please note:
Compliance with pre-employment probity screening is mandatory for all roles within NSW Resources and is a condition of engagement.

This is an internal EOI opportunity. To be considered for an appointment for over 12 months or ongoing, applicants must be ongoing at either an equivalent or higher grade than this advertised vacancy (Clerk Grade 7/8) OR on a current and valid talent pool at this grade or higher. Alternatively, if you do not meet the requirement for an ongoing appointment, you may only be considered for a temporary appointment of up to 12 months.