Assistant Program Officer
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Job no: 509107
Work type: Temporary full-time
Location: Orange
Categories: Administration and Clerical, Contract and Procurement
- Clerk Grade 5/6 starting at $99,938 + super & leave
- Location: Orange
- Multiple 6 month opportunities
About the Role
As an Assistant Program Officer within the NSW Rural Assistance Authority (RAA), you will play a key role in delivering financial assistance programs that support rural communities. You’ll provide high-quality customer service, assess applications, and ensure compliance with policies and responsible lending standards. This role requires agility and collaboration across teams to maintain seamless operations during high-demand periods.
What You’ll Do
- Assess and review complex applications and claims against eligibility criteria and program guidelines.
- Prepare reports, draft correspondence, and manage variations to funding deeds and securities.
- Identify and escalate suspected fraudulent applications.
- Liaise with financial institutions and stakeholders to ensure compliance and security requirements.
- Provide accurate and timely advice to clients, resolving issues and managing complaints.
- Maintain data accuracy and manage competing priorities under tight timeframes.
What We’re Looking For
- Strong attention to detail and ability to interpret policies and guidelines.
- Excellent communication and customer service skills, including managing sensitive or complex enquiries.
- Ability to work collaboratively in a team environment and adapt to changing priorities.
- Sound understanding of financial processes and responsible lending practices.
- Proficiency in using technology and digital tools to deliver efficient outcomes.
Applying is easy!
Submit your current Resume/CV and a Cover Letter (max. 2 pages) outlining your relevant skills and experience, and why you’re our ideal candidate.
If you’d like to know more about the role, please click here to view the Role Description. 
Role Description - Clerk 5-6 - Assistant Program Officer - RAA (1).pdf
For a confidential discussion about this opportunity, please contact Justine Rumble on 0427 663 936
Applications close: 11:55pm Sunday 1 February 2026
If you require adjustments in completing your application, interviewing, completing any pre- employment testing, require information in an alternative format, or otherwise participating in the recruitment process, please let us know so we can assist. Send an email to capability.talent@regional.nsw.gov.au or contact the hiring manager listed above for a confidential discussion.
The New South Wales Department of Primary Industries and Regional Development (DPIRD) protects, supports and develops primary industries and regional economies.
Collectively we support strong and sustainable agriculture, forestry, fishing and mining industries, and regional economies. We actively manage our natural assets: our lands and soils, minerals, waterways and oceans, vegetation and forests.
The department brings together: Local Land Services, NSW Resources, Agriculture and Biosecurity, Fisheries and Forestry & Regional Development and Delivery.
With nearly 5,000 employees, and 75 per cent of the DPIRD team living and working in regional NSW, we are embedded in the regions we serve.
If you require adjustments in completing your application, interviewing, completing any pre- employment testing, require information in an alternative format, or otherwise participating in the recruitment process, please let us know so we can assist. Send an email to talent.advisory@dpird.nsw.gov.au or contact the hiring manager listed above for a confidential discussion.
DPIRD is committed to providing an inclusive candidate experience and through the Disability Confident Recruiter program, identify and remove unintended barriers for candidates.
Diversity, equity and inclusion are central to the Department of Primary Industries and Regional Development. We are committed to fostering a workplace where everyone can thrive, reflecting the rich diversity of the communities we serve. We actively encourage individuals of all backgrounds – including but not limited to; gender, age, ethnicity, race, cultural heritage, disability, religion and sexual orientation to apply. We strive to ensure that every stage of the recruitment process and overall employee experience is accessible, welcoming and free from barriers. Learn more about the benefits of joining our diverse and talented DPIRD team.
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time
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