• Fixed term 6 month contract (with possibility of extension/ongoing employment)
• Hybrid work environment on offer – location negotiable across regional NSW
• Salary ranging from $129,464pa - $142,665pa + super
• Create impact in your industry, using your specialist skills and experience

As an ICT Business Analyst, you’ll play a pivotal role in shaping the future of ICT services, driving impactful projects that influence decision-making and service delivery. You’ll work closely with the ICT Senior Project Officer and the ICT team to analyse business needs, design solutions, and ensure successful project outcomes. If you thrive on solving complex problems, enjoy collaborating with diverse stakeholders, and are passionate about turning business needs into effective technical solutions, we want you on our team!

About the Team
Local Land Service (LLS) is a regional-focused NSW Government agency delivering quality customer services to farmers, landholders and the wider community. We help people make better decisions about the land they manage and assist rural and regional communities to be profitable and sustainable into the future.

Your day-to-day duties:

• Play a crucial role in evaluating business processes, identifying areas for improvement, and facilitating the implementation of solutions that enhance efficiency and effectiveness.
• Working closely with stakeholders to gather and analyse data, develop insights, and provide recommendations that drive strategic decisions and operational excellence.
• Multi-task and be familiar with several different intersecting projects and their respective ICT systems.
• Develop and maintain process documentation, including business process models and standard operating procedures.

To be successful in this role you’ll need:

• Strong analytical skills and the ability to translate business needs into clear technical requirements.
• Experience in stakeholder management, process mapping, and documentation, with the ability to communicate complex technical concepts to non-technical users.
• A background in business analysis, with a solid understanding of ICT systems and data analysis, will be essential to drive process improvements and ensure successful project outcomes.

Key knowledge and experience:

• Extensive experience in technical business analysis including aid in solution development
• Demonstrated experience with data analysis tools such as Excel, SQL, BI tools or similar and strong analytical and problem-solving skills.
• Experience in process modelling and improvement methodologies.

Essential requirements:

• A Bachelors degree in Business Administration, Information Systems, Computer Science, Project Management, or related discipline, and/or equivalent experience
• A current NSW driver licence combined with the willingness and ability to travel across NSW (including overnight stays if required) is also required.

For more information on this role, you can download the  role description.

Want more information? Contact Caroline Jones | Senior Manager ICT Solutions via 0458 000 534 or caroline.a.jones@lls.nsw.gov.au.

Applying is Easy! 

To apply, please submit a copy of your resume (approx. 4 pages) and a cover letter (approx. 2 pages) that tells us about your relevant skills and experience and how these make you an ideal candidate for this role. 

What is the Process?  

The process starts with you submitting your application. Once your application has been received, you will receive an email confirmation and further correspondence when the role advertisement closes. 

You might be asked to attend an interview (either via video, over the phone or face to face) or complete a written or other assessment task.

Application Closing Date:  Sunday 1st February 2026 at 11.55pm 

Recruitment Adjustments 

If you require adjustments in completing your application, interviewing, completing any pre- employment testing, require information in an alternative format, or otherwise participating in the recruitment process, please let us know so we can assist. Send an email to talent.advisory@dpird.nsw.gov.au or contact the hiring manager listed above for a confidential discussion. 

Additional Information

A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next eighteen months. 

The successful applicant in this role will be required to undergo reference checks, National Police Check, and Bankruptcy Check.