• Fixed term 6 month contract (with possibility of extension/ongoing employment)
• Hybrid work environment on offer – location negotiable across regional NSW
• Salary ranging from $129,464pa - $142,665pa + super
• Create impact in your industry, using your specialist skills and experience

As an ICT Business Analyst in our Digital & Data team, you’ll be a key driver of digital transformation partnering with the ICT Senior Project Officer and wider ICT team to uncover what the business truly needs, shape fit-for-purpose solutions and help deliver projects from concept through to implementation. You’ll get to work on a group-wide, cutting-edge CRM project (among other major initiatives), helping streamline customer interactions, lift service quality, and enable better decision-making. If you enjoy tackling complex problems, bringing people together, and turning insights into clear requirements that teams can build from, we’d love to hear from you.

About the Team
Local Land Service (LLS) is a regional-focused NSW Government agency delivering quality customer services to farmers, landholders and the wider community. We help people make better decisions about the land they manage and assist rural and regional communities to be profitable and sustainable into the future.

Your day-to-day duties:

• Analyse end-to-end business processes, pinpoint opportunities, and help design and deliver practical improvements that increase efficiency and service quality.
• Partner with stakeholders to gather, validate and interpret data, turning it into insights and recommendations that support confident decisions and measurable outcomes.
• Juggle competing priorities across multiple intersecting projects and ICT systems—staying across dependencies, risks and delivery impacts.
• Create and maintain clear, useful artefacts (process maps, requirements, business rules, SOPs) that support delivery and continuous improvement.

What you’ll bring:

• Strong analytical skills and the ability to translate business needs into clear technical requirements.
• Experience in stakeholder management, process mapping, and documentation, with the ability to communicate complex technical concepts to non-technical users.
• A background in business analysis, with a solid understanding of ICT systems and data analysis, will be essential to drive process improvements and ensure successful project outcomes.

Key knowledge and experience:

• Extensive experience in technical business analysis including aid in solution development
• Demonstrated experience with data analysis tools such as Excel, SQL, BI tools or similar and strong analytical and problem-solving skills.
• Experience in process modelling and improvement methodologies.

Essential requirements:

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, Project Management, or related discipline, and/or equivalent experience
• A current NSW driver licence combined with the willingness and ability to travel across NSW (including overnight stays if required) is also required.

For more information on this role, you can download the role description.

Want more information? Contact Caroline Jones | Senior Manager ICT Solutions at caroline.a.jones@lls.nsw.gov.au.

Applying is Easy! 

To apply, please submit a copy of your resume (approx. 4 pages) and a cover letter (approx. 2 pages) that tells us about your relevant skills and experience and how these make you an ideal candidate for this role. 

What is the Process?  

The process starts with you submitting your application. Once your application has been received, you will receive an email confirmation and further correspondence when the role advertisement closes. 

You might be asked to attend an interview (either via video, over the phone or face to face) or complete a written or other assessment task.

Application Closing Date:  Sunday 12th April 2026 at 11.55pm 

Recruitment Adjustments 

If you require adjustments in completing your application, interviewing, completing any pre- employment testing, require information in an alternative format, or otherwise participating in the recruitment process, please let us know so we can assist. Send an email to talent.advisory@dpird.nsw.gov.au or contact the hiring manager listed above for a confidential discussion. 

About Us: Together, we are DPIRD

The New South Wales Department of Primary Industries and Regional Development (DPIRD) protects, supports and develops primary industries and regional economies.

Collectively we support strong and sustainable agriculture, forestry, fishing and mining industries, and regional economies. We actively manage our natural assets: our lands and soils, minerals, waterways and oceans, vegetation and forests.

The department brings together:

• Local Land Services
• NSW Resources
• Agriculture and Biosecurity
• Fisheries and Forestry
• Regional Development and Delivery.

With nearly 5,000 employees, and 75 per cent of the DPIRD team living and working in regional NSW, we are embedded in the regions we serve.

Diversity and inclusion are core DPIRD values. Everyone has the right to contribute and participate to their full potential. We are committed to supporting a diverse and inclusive culture that is respectful, welcoming and flexible – a workplace where our people feel supported, valued, and part of our collective success.

Learn more about the benefits of joining our diverse and talented DPIRD team.

Additional Information

A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next eighteen months. 

The successful applicant in this role will be required to undergo reference checks, National Police Check, and Bankruptcy Check.