Join the team and help Australians save money every day.

Deliver great technology experiences that keep our stores running smoothly.

At The Reject Shop, we are proudly focused on delivering value to our customers and creating a supportive, high-performing culture for our team. Following our acquisition by Dollarama — a leading global value retailer — we’re investing in our systems and infrastructure to support our national store network. As part of this transformation, we’re looking for a proactive and detail-oriented Application Support Analyst to join our Technology team.

In this role, you’ll provide day-to-day support for our legacy retail applications and assist in the deployment of new Point of Sale (POS) systems across the business. You’ll play a key role in maintaining system health, managing incidents, and ensuring our store teams can operate efficiently.

As an Application Support Analyst, you will:

• Support legacy retail applications and assist with new POS deployments

• Perform regular health checks to ensure system stability and performance

• Manage and resolve incidents related to store-level applications

• Collaborate with internal teams to troubleshoot issues and escalate when needed

• Maintain documentation and contribute to continuous improvement of support processes

What you will bring:

• Experience supporting retail or enterprise applications in a fast-paced environment

• Strong problem-solving skills and attention to detail

• Ability to manage incident queues and prioritise effectively

• Excellent communication skills, especially when working with non-technical users

• Experience with SQL or database querying (desirable)

• Familiarity with POS systems or store operations is a plus

What we can offer you:

• Inclusive and collaborative team culture

• A flat, fast-paced business where every idea matters

• Hybrid work model

• Team Member discount of 15% for you and an immediate family member

• Paid parental leave for primary and secondary caregivers

• Employee Assistance Program – free and confidential support for you and your family

Ready to make an impact and help deliver seamless technology experiences across our store network?
Apply now and be part of a business that’s growing, evolving, and ready for what’s next.

Advertised: 08 Sep 2025 AUS Eastern Standard Time
Applications close: 06 Oct 2025 AUS Eastern Standard Time