DEPARTMENT OF CHILD SAFETY

OFFICE OF FOSTER CARE SUPPORTS
3003 N Central Ave Phoenix, AZ 85012

Salary: $24.3271 HRLY/$50,600.37 Salary 

Grade: 19

Closing Date: June 3, 2025

Under the general supervision of the Social Services Administrator 3, this position licenses and monitors licensed Child Welfare Agencies operating Group Care Facilities and Outdoor Experience Programs, Child Placing Agencies, and Child Adoption Agencies that are subject to audit, in order to verify all applicable laws and regulations are being observed.

**Frequent travel will be required to perform duties. May not seek nor maintain a license or certification for any services regulated by the Office of Licensing and Regulation (OLR), nor seek or maintain secondary employment with any entity regulated by OLR during employment within OLR.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

• Processes initial, renewal, and amended license applications within required time frames. Approves or denies the initial or renewal licenses for child welfare adoption agencies. Provides technical assistance and training to providers related to licensing statutes, rules, policies, and procedures.
  
• Monitors licensed providers to ensure compliance with applicable regulations. Conducts ongoing scheduled and unannounced visits with various agencies each year.
  
• Investigates licensing issues and completes a variety of reports and correspondence, including but not limited to investigative and inspection reports, notice of violations or cease and desist orders, responses to inquiries including requests for information, research reports, etc. Evaluates and assesses providers for licensure and/or adverse actions.
  
• Attends a variety of meetings such as meetings with management, agency staff, coworkers, current or prospective licensees, etc.
  
• Other duties as assigned as related to the position.

Knowledge of:

• Regulatory principles and practices, as well as federal and state laws and regulations regarding licensing, renewal and safety inspection requirements
  
• State and agency policy and procedures governing licensing, licensing amendments and renewals, and monitoring and safety inspections
  
• Interviewing and information gathering techniques
  
• Department of Child Safety (DCS) organizational structure and agency human resource policies and procedures
  
• Problem solving techniques
  
• Project management/control methodologies
  
• Writing and presentation of reports
  
• Personal computers and software (e.g. Microsoft Office Access, Excel, etc.)
  

Skills in:

• Organization and workload management
  
• Verbal and written communication of complex regulatory issues in a clear, concise and effective manner to licensing agency staff
  
• Establishing and maintaining interpersonal relationships
  
• Conflict resolution
  
• Database management and utilizing computer software programs
  
• Planning and prioritizing work
  
• Problem solving techniques
  
• Strong attention to detail
  
• Providing excellent customer service
  

Ability to:

• Work without direct supervision
  
• Stay on task and complete assignments by deadline
  
• Establish and maintain working relationships with colleagues, staff, other departments, and the public
  
• Demonstrate tact and diplomacy in representing the department
  
• Understand and address the concerns of individuals regulated by OLR
  
• Multi-task with accuracy
  
• Interpret state and federal laws and rules
  
• Display sound judgment
  
• Work as a member of a team as well as independently
  
• Be flexible or adaptable

The ideal candidate will have a Bachelor's degree from an accredited college or university in public or business administration, social work, psychology, counseling or other related field with two years of licensing experience. A Master's degree from an accredited college or university in one of these or related fields will substitute for one year of experience.

The ability to secure and maintain an Arizona Fingerprint Clearance Card and the ability to secure and maintain clearance from the DCS Central Registry.

This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:

• Affordable medical, dental, life, and short-term disability insurance plans
  
• Top-ranked retirement and long-term disability plans
  
• 10 paid holidays per year
  
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
  
• Sick time accrued at 3.70 hours bi-weekly
  
• Deferred compensation plan
  
• Wellness plans
  

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV.   Requests should be made as early as possible to allow time to arrange the accommodation.  Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at recruiting@azdcs.gov.  The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.