Administrative Assistant 3

Apply now Job no: 532851
Work type: Full-time
Location: PHOENIX
Categories: Administrative Support/Customer Service

AHCCCS

Arizona Health Care Cost Containment System
Accountability, Community, Innovation, Leadership, Passion, Quality, Respect, Courage, Teamwork

The Arizona Health Care Cost Containment System (AHCCCS), Arizona’s Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs and a recipient of multiple awards for excellence in workplace effectiveness and flexibility.

AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry.

Come join our dynamic and dedicated team.

Administrative Assistant 3

Office of Inspector General (OIG)

Job Location:

Address: 801 E. Jefferson Street, Phoenix, AZ 85034

All AHCCCS Employees must reside within the state of Arizona.

Posting Details:

Salary: $39,000 - $44,500

Grade: 17

  Position will remain open until filled.

Job Summary:

This position will perform the primary OIG Administration function and processing of incoming referrals. Perform a variety of complex administrative tasks for the Inspector General, Assistant Chiefs, Supervisors, and staff for the Office of Inspector General. Assist with developing and working with complex spreadsheets, compile reports, organizing documents, and interacting with AHCCCS members and providers.

Major duties and responsibilities include but are not limited to:
• Process incoming and outgoing mail, scan and organize confidential documents, answer OIG Fraud Hotline, manage evidence room, maintain office supply levels, coordinate in-office activities with remote staff, process subpoenas and certified mail.
• Process Fraud Referrals & Update OIG Data Bases. Access System Mainframes and Data Bases to obtain reports and information needed for investigations in PMMIS, Docuware, Kiteworks, SMART, and FREDS Case management systems.
• Run the following reports: CLEAR, MVD, Experian, Equifax/Work Number, ACJIS, HEAPlus, Pulselight, ONBASE, TLO, DNP.
• Maintain daily, monthly, metrics logs and Participate in scheduled Huddle Board meetings.
• Monitor and provide access to secured OIG office area.

Knowledge, Skills & Abilities (KSAs):

Knowledge:
• AHCCCS policies and procedures, which also includes investigative and audit policies
• AHCCCS Fraud, Waste, and abuse policies and statutes
• OIG Fraud Prevention Unit and it's process
• Project management and control

Skills:
• Locating and summarizing state statutes, rules and regulations
• Use of MS Office, Google Suite, word processing, or comparable software program
• Accessing PMMIS data related to medical services and AHCCCS providers
• Data Entry

Abilities:
• Communicate effectively verbally and in writing
• Organize and prioritize assignments, effectively and efficiently
• Multi-task and remain flexible as workload shifts
• Meet deadlines

Qualifications:

Minimum:
• Three years of responsible administrative experience equivalent to the Administrative Assistant II level of working in Program Integrity, Health Care Program Compliance Office and/or Investigative/law enforcement Organizations.

Preferred:
• Five years of responsible administrative experience showing progressive ownership over tasks equivalent to the Administrative Assistant II level of working in Program Integrity, Health Care Program Compliance Office and or Investigative/law enforcement Organizations.

Pre-Employment Requirements:

• Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.

• Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

Among the many benefits of a career with the State of Arizona, there are:
• 10 paid holidays per year
• Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. Learn more about the Paid Parental Leave pilot program here.
• Other Leaves - Bereavement, civic duty, and military.
• A top-ranked retirement program with lifetime pension benefits
• A robust and affordable insurance plan, including medical, dental, life, and disability insurance
• Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
• RideShare and Public Transit Subsidy
• A variety of learning and career development opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Lifetime Pension Benefit Program
• Administered through the Arizona State Retirement System (ASRS)
• Defined benefit plan that provides for life-long income upon retirement.
• Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
• Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).

Deferred Retirement Compensation Program
• Voluntary participation.
• Program administered through Nationwide.
• Tax-deferred retirement investments through payroll deductions.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing careers@azahcccs.gov.

Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

Advertised: US Mountain Standard Time
Applications close:

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