DEPT OF HEALTH SERVICES

Address:  501 N. 24th Street, Phoenix, AZ 85008

Salary:  $23.5300

Grade: 19

The training Officer 1 will work under the direct supervision of the director of training and education. This position will assist in training hospital staff and conducting new employee orientation. The incumbent will conduct classes, enter data, create course-ware, provide
technical assistance, assist the other members in training and education to cover them when out on annual leave or sick days, provide hands on competency demonstrations, review/refresher trainings and unit/department based training. This position will work collaboratively with all departments to ensure consistency with information being provided and that the needs of the clinical departments are being met. Complete special assignments as assigned and serve on various hospital committees.

- Conducts training classes. Orients new staff to hospital policies and procedures and trains mandatory programs to all staffing levels. Participate in all aspects of training provided, including but not limited to new employee orientation, review/refresher training, hands-on competency demonstrations, and unit/department-based trainings.
- Enter data, create course-ware, provide technical assistance, assist the other members in training and education to cover them when out on annual leave or sick days, provide hands on competency demonstrations, review/refresher trainings and unit/department based training.
- Prepares training materials including the development of training manuals, acquisition of necessary supplies.
- Confers with management regarding training needs.
- Creates reports on training completions and tracks all participation of staff.
- Oversees and assists adjunct trainers.
- Other duties as assigned as related to the position (typically 5% - 10%).

Knowledge of:
- − The principles of adult learning and training strategies.
- Performance Management (PM) and Continuous Quality Improvement (CQI) and
Lean Methodologies.

Skill In:
− Planning and design of curriculum materials.
− Utilizing adult education principles, including different types of teaching/learning
modalities to meet the needs of a diverse audience of learners.
- Analysis of training requirements, content analysis and materials analysis.
- Establishing and maintaining effective working relations with individuals, groups
and representatives of other organizations and departments.

Ability to:
− Evaluate and improve training programs.
− Speak and write effectively.
− Plan, organize, coordinate and execute training programs.
− Write and present reports.
− Utilize adult learning principles.
− Work creatively and with little supervision to achieve goals and objectives.
− Support a diverse multi-cultural workforce that reflects the community, promotes equal
opportunity at all levels of public employment, and creates an inclusive work
environment that enables all individuals to perform to their fullest potential free from
discrimination.

Bachelor's degree in business or public administration, a social or behavioral science or in a related field and 1 year of work experience training adult learners. Experience in working with regulatory agency rules/regulations/standards, implementation of educational
programs and training.

- Must be able to obtain and maintain CPR and NVCI certification.
- A State Hospital employee must possess a valid level one fingerprint clearance card issues pursuant to A.R.S.41-1758.07 or must apply for a level one fingerprint clearance card within seven working days after beginning employment.

The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.