DEPARTMENT OF ECONOMIC SECURITY

Division of Aging and Adult Services (DAAS)
Adult Protective Services (APS)
1789 West Jefferson Street, Phoenix, Arizona 85007

Salary: $78,000 - $82,000 

Grade: 24

Closing Date: Open Until Filled

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

The Department of Economic Security, Division of Aging and Adult Services, seeks an experienced and highly motivated individual to join our team as a Community Outreach Manager. DAAS supports at-risk Arizonans to meet their basic needs and to live safely, with dignity and independence. Services and programs reach a diverse population of Arizonans.

The Community Outreach Manager is responsible for overseeing a comprehensive statewide outreach and awareness strategy encompassing all three of the Division’s program areas. This position will coordinate with DAAS program leadership, the Division Tribal liaison, and the Public Information Office to identify key outreach strategies, including engaging within tribal communities. This position will also frequently engage with the highest stakeholders in various organizations and will advise the Executive Leadership team in the Division to create a single year and five year outreach and communications strategic plan, including deliverables and metrics to gauge effectiveness.

In-state and out of state travel is required for this position.

Essential Duties and Responsibilities include but are not limited to:

• Direct, manage, and supervise professional staff and independent contractors responsible for planning, developing, organizing, implementing, and evaluating all aspects of outreach initiatives.
• Monitor workloads, identify needs and available resources for community outreach needs and create executable strategies for long-term relationships.
• Collaborate with training and policy teams to keep outreach materials updated.
• Strategic planning to include gaps in public education on DAAS programs and entities useful to broaden partnerships for DAAS programs.

Knowledge of:
• Strategic planning
• Community programs and resources (civic, government, nonprofit, for profit, etc.)
• Leadership development best practices
• Community outreach and awareness best practices


Skills in:
• Network development
• Planning, monitoring, evaluating, and improving workflow
• Effective communication techniques
• Analyzing and interpreting data and information
• Stakeholder engagement

Ability to:
• Set priorities, organize, and manage a complex and varied workload
• Gather and compile data and reports
• Develop effective and positive working relationships with all organizational levels
• Speak and present on behalf of the organization
• Apply outreach and engagement strategies within tribal communities

The ideal candidate for this position will have:

• The candidate must possess 2 years of supervisory experience.

Preferred experience includes:
• Previous outreach, strategic planning, public speaking, public information, or experience in program administration and development

• In-state travel may be required for State business. Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

• Be subject to a search of Child Protective Services Central Registry and the Adult Protective Services Registry.

• ARS 41-1968 Each employee of the department who has contact with children or vulnerable adults shall have a valid Level One Fingerprint Clearance Card issued pursuant to section ARS 41-1758.07.

• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please call Brenda Vega at 520-279-4525 or email BVega@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Brenda Vega at 520-279-4525 or email BVega@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.