AHCCCS

Address:  801 E. Jefferson Street, Phoenix AZ 85034

Must reside in the state of Arizona.

Salary: $100,000 - $110,000 

Grade: 30

Closing Date: Open Until Filled

This position has the potential to work from a Virtual Office (VO) setting or may Telecommute based on the needs of the unit and at the discretion of leadership.

A career in public service awaits you. COME JOIN OUR TEAM!

A great benefit of working for the State of Arizona is a fantastic work/life balance. State employees enjoy challenging work, popular remote work options, comprehensive health and wellness benefits, and career growth opportunities.

What You'll Do:

This position will manage the overall Information Service Division's Web Online and Cloud Based Processing Transaction teams. This position will be responsible for managing or supervising medium to large, complex technical, business support, production operation team(s), adapting departmental plans and priorities to address resources and operational challenges. This position will make decisions guided by policies, procedures, and business plans, receiving guidance from CIO and Deputy CIO.

Major duties and responsibilities include but are not limited to:
• Manage and direct the ISD Web Online and Cloud Based Transaction Processing Applications Systems. Assist with peripheral management of various areas within the Mainframe Applications Operations.
• Develop and monitor the team-level budget and will report the budget to the executive team. This position will manage, monitor and track project-related costs and other relevant activities performed by the department. Assist the Deputy CIO as needed.
• Define immediate and long-term goals, priorities, and operational plan to ensure team goals are aligned with the goals and priorities of the organization.
• Advocate technology changes that provide value and support of Agency goals; champions a cohesive and consistent approach to improvement in the organization across all platforms.
• Identifies major resource constraints that impact implementation of desired organizational goals. Provides input to functional or departmental strategy. Plans work activities, prioritizes, set goals and objectives.
• Train, schedule and monitor resources, leads hiring process and accountable for effective use of resources.

Knowledge:
• Deep understanding of all facets of management and leadership, as well as, a vision for the specific business program/function being managed
• Thorough working knowledge of most infrastructure technologies and in-house developed applications utilized in the enterprise
• Thorough working knowledge of the organization’s methodologies and tools
• Thorough working knowledge of organization’s policies and procedures
• Working knowledge of interrelationships among various internal and external organizational functions

Skills:
• Advocates technology changes that provide value and support agency goals
• Champions a cohesive and consistent approach to improvement in the organization
• Priorities and plans work activities
• Set goals and objectives
• Time efficiently, communicates activities and results as appropriate
• Plans the work of others to sustain agency objectives
• Identifies required resources
• Trains, schedules and monitors resources
• Leads hiring process

Abilities:
• Balance, prioritize and organize multiple tasks
• Work collaboratively in teams and across organizations
• Synthesize feedback and adjust plans accordingly
• Build strong relationships inside and outside the organization
• Manage medium to large teams
• Evaluate and test emerging technologies
• Apply creative solutions to business problems to ensure business needs are most effectively met
• Understand and anticipate needs and priorities of both internal and external customers
• Excellent interpersonal, written and oral communication skills
• Excellent problem-solving skills and attention to detail
• To work from a virtual office setting

Minimum:
• Bachelor’s degree plus 8 or more years of related experience plus 3 or more years of management experience (or equivalent experience).

Preferred:
• Eight (8) or more years’ experience working in health care, preferably Arizona Medicaid Enterprise System.

• Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Among the many benefits of a career with the State of Arizona, there are:
• 10 paid holidays per year
• Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. Learn more about the Paid Parental Leave pilot program here.
• Other Leaves - Bereavement, civic duty, and military.
• A top-ranked retirement program with lifetime pension benefits
• A robust and affordable insurance plan, including medical, dental, life, and disability insurance
• Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
• RideShare and Public Transit Subsidy
• A variety of learning and career development opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Lifetime Pension Benefit Program
• Administered through the Arizona State Retirement System (ASRS)
• Defined benefit plan that provides for life-long income upon retirement.
• Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
• Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).

Deferred Retirement Compensation Program
• Voluntary participation.
• Program administered through Nationwide.
• Tax-deferred retirement investments through payroll deductions.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing careers@azahcccs.gov.
Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.