AHCCCS

Address: 801 E. Jefferson Street, Phoenix, AZ 85034

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

Salary: $54,500 

Grade: 21

First Review of Resumes: May 27, 2025

Closing Date: June 2, 2025

This position is critical in ensuring that the eligibility system is processing data correctly and interfacing with the PMMIS system. This is accomplished by planning, developing, and implementing complex system testing in the eligibility system and interface processes that pass data between the eligibility systems and the PMMIS system.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Major duties and responsibilities include but are not limited to:
• Collaborate to devise the most effective and efficient methods of accomplishing work. Independently execute system tests and document outcomes. When necessary, look for root causes and provide factual information based on the testing outcomes.
• Attend pertinent meetings regarding new programs, business rules, and system requirements to gather information and develop a testing plan. Provide technical assistance or consultation during requirements gathering sessions.
• Research complex problems reported by internal and external agencies and provide efficient, relevant, factual information based on what is observed in testing scenarios.
• Keep current on system updates, and policies and procedures. Attend internal unit and division meetings and trainings. Actively participate in the Arizona Management System initiative within the unit, division and agency.

Knowledge:
• Principles and techniques of automated information systems analysis, design, modification, and implementation and system processing technical language.
• Program principles and logic of testing methodologies for effective system analysis, testing and the documentation of test processes.
• Research methods and operational/programmatic procedures.
• Reporting used in administrative studies.
• Integrated Medicaid, TANF and SNAP eligibility system and processes.
• PMMIS Recipient, Health Plan and Reference subsystems.
• AHCCCS Policy and Procedures related to Medicaid and CHIP eligibility, enrollment and buy-in for the acute, ALTCS, and specialty categories.
• Arizona Management System and standard lean practices.

Skills:
• Organization, complex research and detail oriented.
• Technical expertise, analytics and problem solving.
• Verbal and written communication.
• Interpersonal interfacing with peers and other internal and external individuals.
• Report formatting and presentation.
• Google and/or word processing, spreadsheet and database applications and proprietary healthcare computer systems such as HEAplus and PMMIS.
• Coordination and the follow through on complex problems and solutions.
• Collaboration and teamwork.

Abilities:
• Identify and analyze procedural problems and execute or communicate effective solutions.
• Express ideas and information clearly and concisely, both orally and in writing.
• Establish and maintain effective, cooperative relationships as necessary to conduct work.

Minimum: Two years of computer application testing experience; OR Two years of management analysis experience appropriate to the assignment; OR Two years of experience in programmatic & technical environments at AHCCCS or with other testing or analyzing environments; OR Associate’s Degree.

Preferred: Experience in HEAplus and/or PMMIS.

• Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Among the many benefits of a career with the State of Arizona, there are:
• 10 paid holidays per year
• Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. Learn more about the Paid Parental Leave pilot program here.
• Other Leaves - Bereavement, civic duty, and military.
• A top-ranked retirement program with lifetime pension benefits
• A robust and affordable insurance plan, including medical, dental, life, and disability insurance
• Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
• RideShare and Public Transit Subsidy
• A variety of learning and career development opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Lifetime Pension Benefit Program
• Administered through the Arizona State Retirement System (ASRS)
• Defined benefit plan that provides for life-long income upon retirement.
• Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
• Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).

Deferred Retirement Compensation Program
• Voluntary participation.
• Program administered through Nationwide.
• Tax-deferred retirement investments through payroll deductions.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing careers@azahcccs.gov.
Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.