DEPARTMENT OF INSURANCE AND FINANCIAL INSTITUTIONS

100 North 15th Avenue

Phoenix, Arizona 85007

Annual Salary Range: $75,000 - $80,000

Grade: 26

This position will remain posted until filled  

Identifies opportunities for use of solutions to improve efficiency and reduce waste; Supports the organization’s key business operations processes and applications and recommends business process redesign where applicable; Gathers and documents business requirements for large, complex projects.

Translates requirements into business, functional and use case documents for large, complex projects; Maintains business systems standards by applying project management methods, tools and processes as standard practice

Prepares and delivers informative, well-organized presentations and reports and project status reviews to stakeholders including process owners, executive team, customers and stakeholders

• Assists in planning, organizing, and managing the financial and business management functions (Operations) for the agency; assists in developing and implementing policies and procedures for operations functions; provides support as needed in the areas of budgeting, purchasing, procurement, supplies management, and personnel, as well as other business services functions that support the operations of the agency

• Analyze division operations across the Department for process improvement, including IT and workflow solutions; research, identify and implement process improvement solutions

• Assist in the preparation and submission of the agency annual budget request, strategic plan, AMS tracking/updates, and agency reporting; participate in strategic plan community of practice; provide leadership to agency regarding AMS, strategic planning; participate in Governors Transformation Office activities

• Other duties as assigned as related to the position

Knowledge:

• General knowledge of methodologies and techniques for systems analysis and design, business process modeling, requirements gathering, quality assurance, and software development

• Knowledge of supervising, coaching, leading, motivating, training and assisting professional employees

• Federal and State requirements, laws, regulations, and agency rules, relevant to the agency's mission

• Assisting with formulating policies to establish direction of the agency or divisions/departments

• Business and management principles involved in strategic planning

• Knowledge of policies, procedures, programs and business goals

• Leading through transformation and change

Skills:

• Proficient use of analytical skills to evaluate information gathered from multiple sources, consolidate details and extract to functional requirements

• Analyze operations to evaluate agency performance, including business processes, budgeting and accounting, personnel, and purchasing

• Plan, assign, coordinate, monitor and evaluate activities of others to ensure activities lead to achievement of organizational goals

• Evaluate difficult, conflicting issues and situations, and adopt an effective course of action

• Skills in diplomatically, clearly and effectively communicate verbally and in writing

• Demonstrated ability to work collaboratively in teams and across organizations

• Demonstrated ability to balance, prioritize and organize multiple tasks

• Establish and maintain effective relationships

• Resolve complex problems

Ability:

• Ability to effectively plan, assign, coordinate, monitor and evaluate activities of others to ensure activities lead to achievement of organizational goals

• Prioritizes and plans work activities; sets goals and objectives; uses time efficiently; communicates activities and results as appropriate

• Identifies opportunities for process improvement and coordinates with others to identify and implement solutions

• Build effective working relationships with high level officials, administrators, employees and the general public

• Works with minimal guidance; regularly participates in reviews of assigned and completed tasks

• Develop high functioning teams across multiple operational sites and divisions

• Employees who drive on state business are subject to driver license record checks, required to maintain acceptable driving records and complete any required driver training (see Arizona Administrative Code R2-10-207.11)

• Requires possession of and ability to retain a current, valid state-issued driver license appropriate to the assignment

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

The State of Arizona offers a comprehensive benefits package to include:

• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

• Life insurance and long-term disability insurance

• Vacation plus 10 paid holidays per year

• Health and dental insurance

• Retirement plan

• Sick leave

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

• Positions in this classification participate in the Arizona State Retirement System (ASRS)

• Please note that enrollment eligibility will become effective after 27 weeks of employment

• If you have any questions please feel free to contact Shawn McConnell at shawn.mcconnell@azdoa.gov