INDUSTRIAL COMMISSION

Address:  800  West Washington, Phoenx AZ  85007

Salary: $15.00 per hour

Grade: 13

Closing Date:  August 1, 2025

This position is responsible for duties related to incoming and outgoing mail and packages within the Industrial Commission Building, other agencies, and outside organizations. Interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

Responsible for processing incoming and outgoing mail; receiving and processing requests for various forms and booklets; operates postage/mail equipment, United Parcel Services,FedEx (Ship Manager )processing and Neo-Track System (computerized and manual); receiving and processing maintenance and service calls;

Responsible for maintains various logs and files; answers and directs phone calls. Process Express Mail (UPS), and certified mail, prepare mail for Tucson Shuttle for delivery; responsible for completing special deliveries and assignments; significant interaction with customers. Deliver mail internally, and externally using state vehicles.

Responsible for prioritizing workload of the immediate mail unit, sort incoming mail for distribution and dispatches outgoing mail. Responsible for computing basic mathematical calculations in operating and maintaining postal machines. Responsible for monitoring basic office/personal record keeping.

KNOWLEDGE:
Knowledge sufficient to oversee and participate in the collection, sorting, preparation and delivery of mail.
Knowledge of Postal Regulations, correct meters, registering and certifying of mail. Knowledge of mail services sufficient to determine the most cost effective method. Knowledge sufficient to assume responsibility for correct metering, registering and certifying of mail.
Knowledge sufficient to oversee and participate in maintaining routine office records and reports. Skill in prioritizing workload of the mail unit.

SKILLS:
Skill in basic mathematical calculations. Skills in operating and maintaining postal machines.
Skills in monitoring basic office recording keeping.
Skill in planning work flows and schedule work.
Skill in working well with others without losing sight of the task.
Must have good organizational skills and keep all work areas clean, organized and free of unnecessary debris.
Skill in handling difficult situations and deal with constant interruptions without losing focus.
Skill in being flexible and using appropriate discretion when dealing with customers and coworkers.

ABILITIES:
Ability to follow written and verbal directions; and maintain basic written records.
Ability to work well and closely with others.
Ability to operate and maintain postal machines.
Ability to be discrete and flexible when working with customers and coworkers.
Must have the ability to lift 25-50 pounds

A minimum of one year experience working in a mailroom and or post office is preferred.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Administration offers a comprehensive benefits package to include:
Sick leave
Vacation with 10 paid holidays per year
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

You will be eligible to participate in the state employee health/disability insurance plan, and you are required to participate in the Arizona State Retirement System (ASRS). ASRS participation may begin immediately or upon your 27th week of employment. Contributions are matched by the employer.

If you have any questions, please feel free to call 602-542-5559 or email HR@azica.gov for assistance. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.