Community Liaison

Apply now Job no: 535474
Work type: Full-time
Location: GLENDALE
Categories: Social Work/Human Services

ARIZONA DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

Community Liaison

Job Location:

5800 W. Glenn Drive
Glendale, AZ 85301

Posting Details:

Salary: $27.8125 hourly / $57,850.00 annual
Grade: 20
Closing Date: 9/4/2025  

JOB SUMMARY:

Make a difference in the lives of children and families in your community. Under the supervision of the Regional Program Administrator, this position performs duties associated with community resource coordination and outreach. This position assists with raising public awareness of the department’s mission and issues related to child welfare to enlist community organizations, churches, educational institutions, businesses, and individuals to support the Department of Child Safety (DCS) through donations and volunteer activities. In addition, this position is primarily responsible for helping cultivate ongoing community support for the region by helping the department build a network and database of community contacts, resources, and supportive volunteers to assist in the health, safety, and well-being of children and families. 

JOB DUTIES:
  • Build strong connections with community groups, schools, businesses, and faith-based organizations to expand resources that support children and families.
  • Represent DCS at community events, meetings, and trainings to raise awareness of child welfare issues and inspire public involvement.
  • Coordinate volunteer efforts, donation drives, and regional events that uplift children in care and support staff morale.
  • Serve as a key liaison between DCS, local partners, and service providers to ensure families have access to vital resources.
  • Collaborate with leadership and staff across the region to address emerging social issues, share updates, and strengthen community support networks.
  • Maintain and grow a database of community contacts, resources, and volunteers to continually enhance the region’s ability to serve children and families.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs):

Knowledge of:

  • Community outreach, networking, and event coordination
  • Arizona child welfare policies, reporting requirements, and CHILDS/SACWIS systems
  • Data collection, analysis, and reporting techniques
  • Effective written and verbal communication, including report writing
  • Microsoft Office and related child welfare software systems
  • Basic management principles and organizational practices

Skills in:

  • Building strong relationships with community partners and stakeholders
  • Gathering, analyzing, and interpreting data to identify needs, trends, and solutions
  • Using CHILDS and related systems to resolve issues and support processes
  • Designing and delivering effective one-on-one and group training
  • Public speaking and presenting information with clarity and confidence
  • Writing clear reports, summaries, and recommendations
  • Communicating effectively, both verbally and in writing

Ability to:

  • Build and maintain networks of community contacts, resources, and volunteers
  • Engage effectively with diverse populations and community partners
  • Analyze and evaluate data for accuracy, identify trends, and provide training as needed
  • Manage multiple projects, meet deadlines, and adapt to changing priorities or technologies
  • Deliver excellent customer service and clear written communication
  • Work independently while thriving in a collaborative team environment
  • Contribute to policy and process improvements to strengthen child welfare services 
PRE-EMPLOYMENT REQUIREMENTS:

Master’s or bachelor’s Degree from an accredited college or university
OR
Three (3) years of combined DCS Specialist Trainee / DCS Specialist experience
OR
Three (3) years of combined DCS Specialist Trainee / OCWI Investigator experience.

Must be able to secure and maintain clearance from the Central Registry.

Employment is contingent on the selected applicant passing a background investigation.

This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, and the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

BENEFITS:

As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!
Benefits include:
- Paid sick leave.
- Paid vacation that includes ten (10) holidays per year.
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly placed foster/adopted child (pilot program).
- Competitive health and dental insurance plans.
- Life insurance and long-term disability insurance.

We also offer optional employee benefits that include:
- Vision coverage.
- Short-term disability insurance.
- Deferred compensation plans.
- Supplemental life insurance.
- Employee wellness plans

In an effort to better serve our communities, DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Positions in this classification participate in the Arizona State Retirement System (ASRS).
Enrollment eligibility will become effective after 27 weeks of employment.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

Advertised: US Mountain Standard Time
Applications close: US Mountain Standard Time

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