ARIZONA DEPARTMENT OF CORRECTIONS, REHABILITATION & REENTRY

Address: 

VICTIM SERVICES

701 East Jefferson Street

Phoenix, AZ 85034

https://corrections.az.gov/

Salary: $43,011.00 

Grade: 17

Closing Date: 04/17/2025

The Arizona Department of Corrections Rehabilitation & Reentry (ADCRR) is seeking a professional leader to play a vital role as a Victim Notification Assistant under the direct supervision of the Victim Services Administrator. This position is responsible for providing accurate information and notification of offender release status to crime victims and law enforcement agencies pursuant to AZ Rev Statutes and Department Orders.

Apply NOW, and join a great team!

- Provides accurate written, digital and/or verbal information and notification to crime victims to include an offender’s release, death, escape/re-arrest and return to custody
- Works with Victim Advocates to ensure victims and other criminal justice agencies (County Attorney, Superior Court etc.) are notified by phone/written correspondence
- Performs highly responsible administrative duties while maintaining confidentiality
- Responds to inquiries relating to classification, release dates, victims’ rights, the criminal justice system and provides referrals as needed
- Enters data and/or updates information on ADCRR ACIS (Arizona Case Information System) and the Victim Services Database related to victim status, address changes and case notes
- Interprets and explains organizational rules, regulations and functions
- Interacts with other ADCRR departments, Arizona Board of Executive Clemency, other State agencies and law enforcement departments, victim’s organizations regarding the legal status of offenders.
- Coordinates administrative matters between departments
- Reviews and interprets court related documents and apply a variety of laws, rules and policies including the AZ Revised Statutes, victims’ rights, department policies and procedures to interpret eligible release dates
- Knowledge of offender classification status and sentence
- Assists Administrator with composing correspondence on a wide variety of subjects - Maintains tracking log of all services provided for grant reporting
- Researches, analyzes and gathers data to generate reports
- Assists with grant documentation and statistics to produce reports
- Participates in relevant training and certifications
- Answers incoming calls and responds to emails, while providing excellent customer service internally and externally
- Ensures victims’ request for post-conviction notification are acknowledged, processed and contact information is accurately entered in the database to ensure victims are notified of an offender’s release within timeframes specified in A.R.S. 13-4413
- Drives on State business
- Performs other duties appropriate to the assignment

Knowledge of:
- Principles and practices of administration, agency policy, procedures and culture - State and federal law, including victims’ rights statutes
- Offender classification status, sentence, audits and recalculation of time due to changes in parole classification status or modification in sentences
- ADCRR ACIS (Arizona Case Information System)
- Criminal justice system to include post-conviction stage
- Grant documentation and compilation of statistics
- Operations of computer equipment and various computer software, including Google Suite

Skill in:
- Verbal and written communication
- Operation of office equipment, critical thinking, crisis intervention and active listening - Establish and maintain interpersonal relationships with all organizational levels -
- Compose correspondence to include proper format, spelling, and language - Generates reports
- Pay attention to detail
- Applying organization techniques/methods
- Problem solving

Ability to:
- Maintain confidentiality
- Work effectively under short deadlines and stressful situations
- Interact professionally and with sensitivity to assist victims and families - Conduct research and analysis
- Work as a team player
- Prioritize, plan and coordinates activities
- Multi-task
- Work with self-motivation and minimal supervision

- Prefer knowledge of ADCRR ACIS ( Arizona Case Information System), offender classification status, and sentence
- Prefer three (3) years of responsible administrative experience or Bachelor’s degree in a field appropriate to the assignment from an accredited college or university and two (2) years responsible administrative experience

Employment is contingent on the selected applicant passing a background investigation.

In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter.

If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees:
- Vacation and sick days with 10 paid holidays per year
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options
- Exceptional retirement program
- Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
- An incentivized commuter club and public transportation subsidy program

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS).

Enrollment eligibility will become effective after 27 weeks of employment.

Current ADCRR Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 255-2430. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.