ARIZONA STATE PARKS AND TRAILS

Address:  699 London Bridge Road, Lake Havasu City, AZ 86403

Salary: $20.00 - $22.00 / per hour 

Grade: 17

Closing Date: March 24, 2025

Under general supervision, performs a variety of skilled and specialized work activities in the operation of a recreational. historic or natural resource park; interprets natural features of the area including those associated with water based recreation; and ensures public safety by enforcing Park rules and regulations.

Programmatic:
- Hosts visitors; coordinates safety and compliance efforts for water based outdoor recreation.
- Provides information in response to visitor questions, direction. guidance, and concerns.
- Leads as a qualified boating safety operator, staff on watercraft for buoy and navigational light inspections and repairs.

Public & Staff Safety:
- Conduct safety inspections of park facilities utilized for water based recreation such as docks and ramps.
- Provide maintenance, cleaning and repairs as needed.
- Coordinates and partners with other agencies which include AZ Game & Fish and US Coast Guard.
- Promote the safety of park visitors and enforces Park rules and protect Park resources;
- Utilizes two-way radio communications system.
- Confers with local officials and law enforcement officers.

Customer Service:
- Provides customer service by phone and in-person and respond to publics inquiries about park hours, accommodations, reservations

Reporting:
- Records and completes all necessary reports concerning, buoy and navigational lights and required by internal and external agencies and audiences.
- Completes all necessary internal reports including, incident, procurement, life jacket loaner stations, etc.

Cash Handling:
- Perform cashier duties at Contact Station/Gift Shop.
- Collect and account for fees for park admission and store purchases.

- Lead and assist in training subordinate staff.

Other duties as assigned as related to the position.

Knowledge of:
- Principles and processes for providing customer and personal services.
- Boating safety and operations including dock and launch systems.
- Park rules, fees and revenue functions.
- Park standards for safety and maintenance and general resources to visitors.
- General office procedures.

Skill in:
- Public relations and information dissemination.
- Active listening.
- Service orientation.
- Critical thinking.
- Driving and operating automotive and boating equipment.
- Basic computer operation, familiarity with GPS coordination.

Ability to:
- Providing skilled operation, maintenance and repair of watercraft and equipment.
- First aid techniques.
- Oral and written communications.
- Interpersonal relationships.

Three years experience in park operations, public programs, public events, customer service, outdoor recreation, park management OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field. Any combination of training and experience that meet knowledge, skills, and abilities may be substituted.

- Must possess and maintain a current Arizona Driver's license appropriate to assignment.

- Require certification verifying completion of Safe Boating Operator program within 6 months of hire.

This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:
● Affordable medical, dental, life, and short-term disability insurance plans
● Top-ranked retirement and long-term disability plans
● 10 paid holidays per year
● Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
● Sick time accrued at 3.70 hours bi-weekly
● Deferred compensation plan
● Wellness plans
● Parental Leave - Up to 12 weeks per year pid leave for newborns or newly placed foster/adopted child.

Learn more about the Paid Parental Leave pilot program here.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.

Recruitmenthr@azstateparks.gov

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (480) 604 -7331. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

Having trouble applying for this position?
Email HRIShelpdesk@azdoa.gov or call (602) 542-4700 for assistance.