AHCCCS

Address: Division of Business and Finance (DBF)
801 E. Jefferson Street, Phoenix, AZ 85034

Salary: $60,500 - $62,500  

Grade: 21

Closing Date: Open Until Filled

The Division of Business and Finance (DBF) is looking for a highly motivated individual to join our team as an Business Operations Manager. The Business Operations Manager supports the Division of Business & Finance (DBF), possessing an understanding of the division's general business operations. The position collaborates with relevant parties in the overall strategic implementation of the division's vision, mission, initiatives, and end goals to maximize the operating potential of the division.

This position may be available for remote work within Arizona (3 days per week in the office/hoteling).

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Major duties and responsibilities include, but are not limited to:
• Research operational issues ad advise the Assistant Director which may affect the division and recommend solutions. Develop managerial tools, techniques, division policies, procedures & methods to increase efficiency in DBF. In collaboration with division management, develop and implement action plans to achieve divisional and agency goals.
• Oversee posting of new or revised documents or information to the AHCCCS Website or internal AHCCCS Hub. Monitor requests for clarity and approval.
• Under the direction of the Assistant Director (AD), serve as the division budget manager, monitoring division administrative expenditures. Partner with other divisions to assist with their development and of annual administrative funding requests and monthly division administrative operating plans.
• Serve as Arizona Management System (AMS) manager for division. Regularly attend division huddle boards for all units and provide training to teams to implement AMS best practices. Establish division policies and standards for regular review of lead/lag metrics by management and alignment with huddle boards.
• Recommend expenditures in DBF spending plan. Oversees service for divisions equipment, supplies and secure services for all temporary staff as needed. Prepares purchase requisitions through the APP system accurately and in compliance with the State, AHCCCS and division's guidelines and within the spending plan.
• Maintain employee information tracking spreadsheets, master floor plan document, succession planning reports and supporting documentation, legislative report deliverables in SharePoint, and other reports or documents as instructed.
• Travel: Coordinate and prepare travel arrangements, reservations, registrations, and reimbursements. Complete and submit travel reimbursement for OOD as needed to assure timely submission and employee reimbursement.

Knowledge of:
• Principles, concepts, and current practices of State government, including legislative and administrative processes, contracts, laws, rules, and regulations.
• Planning and research methods.
• Organizational structure of State government and management practices.
• Project management methodology and project control.
• Techniques to select a particular approach and ability to develop strategies for change to analyze develop or implement a policy.
• Personnel management and employee relations.
• Principles and practices of supervision and office management with an emphasis on streamlining operations, organizational analysis, and leadership skills.
• Fiscal management, governmental training and purchasing.

Skills in:
• Directing a comprehensive administrative services program.
• Excellent verbal and written communication.
• Project management and control.
• Organizational skills.
• Analysis and problem solving.
• Conducting employee relations activity in an effective way to resolve issues.
• Identifying where improvement is needed and ability to develop strategies for change.
• Microsoft Office applications; Word, Excel, Outlook, Power-point, Publisher, and other computer software, such as Google e-mail and calendar, Visio, Adobe Acrobat, Arizona Procurement Portal (APP), and Your Employee Services (Y.E.S.).

Ability to:
• Represent the division effectively and positively to others.
• Be objective when making decisions or recommendations regarding the division.
• Prioritize work load and responsibilities.
• Handle multiple work assignments and effectively change priorities.
• Prioritize day to day operations of the division.
• Research, collect and organize data.
• Work independently with minimal oversight.
• Initiate projects/recommendations for continuous quality improvement.
• Work with differing opinions and bring about compromise.
• Present ideas/recommendations/solutions to top management effectively.

Minimum:
• Four(4) or more years experience in administrative assistance to a senior level manager, budget, or relevant area with increased responsibility over time.
• One(1) year of supervisory experience.

Preferred:
• Bachelor's degree in Business Administration or related field and experience in public or personnel administration.

• Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Among the many benefits of a career with the State of Arizona, there are:
• 10 paid holidays per year
• Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. Learn more about the Paid Parental Leave pilot program here.
• Other Leaves - Bereavement, civic duty, and military.
• A top-ranked retirement program with lifetime pension benefits
• A robust and affordable insurance plan, including medical, dental, life, and disability insurance
• Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
• RideShare and Public Transit Subsidy
• A variety of learning and career development opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Lifetime Pension Benefit Program
• Administered through the Arizona State Retirement System (ASRS)
• Defined benefit plan that provides for life-long income upon retirement.
• Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
• Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).

Deferred Retirement Compensation Program
• Voluntary participation.
• Program administered through Nationwide.
• Tax-deferred retirement investments through payroll deductions.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing careers@azahcccs.gov.
Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.