DEPT OF TRANSPORTATION

Address: OFFICE OF CONTINUOUS IMPROVEMENT
206 S 17th Ave, Phoenix, AZ 85007

Salary: $132,000.24 - $141,000.24

Anticipated Salary: $137,000.24

Grade: 28

The Administrator of the Transformation Office (ATO) will oversee four teams, Continuous Improvement, Partnering Office, Supplemental Workers Program and Strategic Planning. This position directs and drives improvement methodologies, focused on sustainable results aligned with the Governor's Transformation and Strategic Planning offices. The Administrator will work with Executive and Senior Leaders to identify opportunities for improvement across unit, division and agency. Will work in collaboration with leadership to facilitate and lead change management with establishing benchmarks, measures of process performance and develop improvement strategies. Maintain and direct a support network of lean coach resources to target agency and division priorities.

Model ADOT values through leading, coaching and developing problem solvers to implement and sustain a continuous improvement culture. Leaders are accountable, transparent, and communicative as they foster an inclusive, diverse, and safe environment.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Manage day to day operations of the Transformation Office. Supervise the Managers leading the Partnering Office, Office of Strategic Planning, Office of Continuous Improvement, and Engineer in Training (EIT) & Temporary Worker Programs. Collaborate with ATO Leadership on operational standards, develop and implement plans and goals. Manage and oversee the project intake for agency projects initiatives.

Work with Leaders across the Agency on innovative ways for process improvement with support from the lean coaches, partnering facilitators and the strategic planning team. Work with Agency Leaders promoting the EIT, Intern and temporary worker programs to create a pipeline to public service. Assist in developing metrics to measure the success of strategic initiatives. ADOT’s point of contact with the Governor’s Transformation Office (GTO) for AMS and Strategic Planning activities.

Collaborate across Divisions supporting the lean coach community in problem solving, process improvement and agency initiatives. Point of contact for the Governor’s Transformation Office (GTO). Partner with the GTO for education, best practices and enterprise initiatives for Arizona Management System (AMS).

Other duties as assigned as related to the position.

Knowledge:
- Knowledge of lean tools and principles.
- Leading process improvement efforts.
- Business operations and management systems.
- Strategic planning.
- Change management.
- Partnering principles and facilitation.
- Facilitation principles.
- Project management.
- Six Sigma.
- Governmental organizational structure, principles and practices of public administration.

Skill:
- Communication skills - must possess the ability to communicate effectively in individual and group settings.
- Oral and verbal written skills required.
- Organizational skills - must be able to organize multiple projects and tasks simultaneously.
- Analytical Skills - must be able to analyze data, reports and statistics identify waste and recommend best practices.

Ability:
- Ability to coach deliverables and develop employees, regarding continuous improvement practices and principles.
- Ability to coach deliverables and develop employees regarding the principles of partnering and facilitation methods.
- Identify and resolve problems.
- Help leadership prioritize projects/initiatives and management systems.
- Build and maintain relationships - work effectively with others (peers, other units, management) to accomplish goals and to identify and resolve problems.
- Present findings and make recommendations to management.
- Conflict management and resolution.
- Ability to coach and develop employees, including continuous improvement practices and principles.

Bachelor's degree or 4 years experience managing a team in the government/public service sector.

This position requires driving or the use of a vehicle as an essential function of the job, and the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Administration offers a comprehensive benefits package to include:
• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Mandatory participation in the Arizona Retirement System (ASRS) is required.

For questions about this career opportunity, please contact ADOT Human Resources Recruitment via email at srecruitment@azdot.gov or phone call at (602) 712-8188 option 2.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 712-8188 option 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.