DEPARTMENT OF ECONOMIC SECURITY

Division of Technology Services (DTS)
1400 West Washington Street, Phoenix, Arizona 85007

Salary: $80,000.00 Annually

Grade: 23

Closing Date: May 4, 2025

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

DES is seeking an experienced and highly motivated individual to join our team as a Quality Assurance Analyst - IT. This position will be responsible to design, implement, and maintain comprehensive automated testing solutions for our full-stack applications. This role will focus on building robust regression test frameworks, performance/load/stress testing, ADA testing, regression testing and seamlessly integrating automated testing into our Cl/CD pipelines. Work closely with developers, product managers, architects and other stakeholders to understand requirements and ensure effective testing.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords flexibility, autonomy and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:

• Designing, implementing, and maintaining automated processes to improve efficiency and quality in software development and testing, including identifying automation opportunities, developing scripts, and troubleshooting issues.
• Create test plans, data, procedures, and automated test scripts.
• Participate as an observer in the formal review of business requirements.
• Report test results.

Knowledge of:
• Quality assurance and testing tools and processes
• Software development processes including analysis, design, coding, system and user testing
• AZURE DEVOPS, Automated Testing, Agile, Scrum methodologies
• Microsoft Visual Studio, Performance / load / stress, ADA and regression testing
• SDLC, Google Workspace, Salesforce Platform, REST APls

Skills In:
• Customer service, Quality assurance, Excellent interpersonal, written and oral communication
• Expert in Selenium and JMeter
• Javascript, Python, C#, Cl/CD pipelines using AZURE DEVOPS
• APls testing tools such as Postman

Ability to:
• Balance, prioritize and organize multiple tasks
• Mentor other team members
• Solve complex problems, Pick up new technologies
• Work effectively with a broad range of technical and business resources
• Work independently with minimal supervision

This ideal candidate for this position will have:

• Bachelor’s Degree plus 2 to 5 years experience in quality assurance testing and analysis (or equivalent experience)

• This position may require driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. 
• Employee shall obtain and maintain a valid Level One fingerprint clearance card that meets DES requirements for a Level One card pursuant to Arizona Revised Statute 41-1969.
• Any combination of training and experience that meet the knowledge, skills, and abilities (KSAs); typical ways KSAs are obtained may include but are not limited to: relevant degree from an accredited college or university, coursework and work experience relevant to the assignment
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Jason Hamm at (520) 235-1130 or JHamm@azdes.gov

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (520) 235-1130 or JHamm@azdes.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.