INSURANCE ANALYST SUPERVISOR
Address: RISK MANAGEMENT
206 S 17th Ave, Phoenix, AZ 85007
Salary: $70,000 - $80,000
Anticipated Salary: $75,000
Grade: 24
Closing Date: 06/01/2025
This position serves as a supervisor of a team of Insurance Analysts in the Risk Management Department. The position is responsible for reviewing insurance requirements for contracts, permits, and third party vendors for indemnification and risk transfer while ensuring compliance with applicable federal and state laws, rules, and regulations. Will provide consultation and technical advice on insurance requirements and contract language. Serves as a subject matter expert in commercial insurance and contract requirements.
Model ADOT values through leading, coaching and developing problem solvers to implement and sustain a continuous improvement culture. Leaders are accountable, transparent, and communicative as they foster an inclusive, diverse, and safe environment.
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Manage a team of Insurance Analysts and verify the team makes accurate indemnification approvals based on contract requirements. Establish measures, standards and processes to ensure accuracy. Provide leadership/expertise, train, mentor, and coach the team for program compliance requirements and knowledge transfer.
Review Certificate of Insurance forms and endorsements as required for contracts, permits, and third party vendors for indemnification/risk transfer. Monitor team output to meet deadlines; as well establish measures, standards and processes for the program.
Generate processes and standards of work. Build relationships with internal customers providing presentations and training on insurance requirements.
Create and/or maintain policies/procedures necessary to achieve compliance with the Arizona Department of Administration, Legislature, and the Attorney General, reduce exposure/risk.
Act as a liaison with cross divisional groups, the Arizona Department of Administration, and Attorney General's office to review complex contract agreements and insurance contract language for state exposures and mitigations.
Maintain and manage systems, databases, and metric dashboards necessary to meet business requirements and generate reports necessary for evaluation, analysis, and performance measurements. Gather data from internal customers and assess training needs. Review proposed legislation affecting areas of expertise.
Participate in focus groups with industry partners to stay up to date with standards.
Knowledge, Skills & Abilities (KSAs): |
Knowledge:
* Commercial insurance coverages, endorsements, concepts and practices.
* Advanced and proven experience with legal contract language.
* Risk Management concepts and techniques.
* Supervisor concepts and techniques.
* Continuous improvement.
Skill:
* Advanced leadership skills.
* Effectively utilize and develop personnel.
* Leading, coaching, mentoring, and training staff.
* Analyze, interpret, and evaluate documents common to the insurance industry.
* Skill in reading comprehension.
* Managing a workload for self and a team to meet deadlines.
* Conflict resolution.
* Strong written and oral communication.
* Excellent planning, organizational, analytical, problem solving, and prioritizing skills.
* Decision making.
* Advanced oral presentation and training skills.
Ability:
* Interpret rules, policies, and procedures.
* Establish and maintain effective working relationships with a wide variety of people.
* Ability to convey complex information.
* Use a computer and computer programs.
* Make sound decisions and work under pressure.
* Identify misleading, ambiguous and/or deceptive language.
* Evaluate risk exposure and identify appropriate types and limits of insurance coverage.
* Ability to work effectively with all levels of staff and management.
* Provide consistent high level customer service.
* Ability to work in a team environment.
* Ability to coach and develop employees, including continuous improvement practices and principles
One-Two (1-2) years supervisory experience.
Experience managing a program.
Proven experience with commercial insurance coverages and legal contract language.
Pre-Employment Requirements: |
This position requires driving or the use of a vehicle as an essential function of the job, and the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
The Arizona Department of Administration offers a comprehensive benefits package to include:
• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Mandatory participation in the Arizona Retirement System (ASRS) is required.
For questions about this career opportunity, please contact ADOT Human Resources Recruitment via email at srecruitment@azdot.gov or phone call at (602) 712-8188 option 2.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 712-8188 option 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.