DEPARTMENT OF CHILD SAFETY

OFFICE OF FINANCE & ADMIN SERVICES
3003 N Central Ave Phoenix, AZ 85012

Salary: $22.2117 HRLY/$46,200.34 Salary 

Grade: 18

Closing Date: May 29, 2025

This position is responsible for assisting the Accounting Specialist Unit with technical tasks such as approving claims, training staff, auditing the claims specialist's work, working difficult claims, creating reports, etc.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

• Assist in resolving difficult claims which includes research and analysis of data from provider invoices, case manager records, Guardian and other sources. Initiate requests via mail, phone, fax and other approved department methods for assistance in resolving payment barriers.
  
• Assist with provider account reconciliation and communicating end result with providers. Assist field staff and providers in determining payment status, problem resolution and providing information as needed.
  
• Complete quality assurance reviews to determine if accounts were paid accurately and timely. Prepare monthly reports for management.
  
• Review "pending approval" claims and approve/deny as appropriate. Follow-up with accounting specialists when claims are denied.
  
• Provide training to accounting specialists as needed and directed by the supervisor. Attend meetings and trainings.
  
• Other duties as assigned as related to the position.

• Federal and State laws, statutes and regulations relating to payment processing
  
• Guardian computer system
  
• Accounting methods and techniques
  
• Check/warrant processing
  
• Office procedures and equipment, including Microsoft Suite

Skills in:

• Analyzing, researching and interpreting fiscal data
  
• Verifying billings/claims
  
• Mathematics
  
• Verbal and written communication
  

Ability to:

• Analyze and resolve issues
  
• Organize and prioritize work assignments
  
• Work in a fast paced environment
  
• Provide professional and effective customer service techniques
  
• Apply agency and state policies and procedures

Accounting and customer service experience.

Ability to maintain and secure clearance from the DCS Central Registry

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:

• Affordable medical, dental, life, and short-term disability insurance plans
  
• Top-ranked retirement and long-term disability plans
  
• 10 paid holidays per year
  
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
  
• Sick time accrued at 3.70 hours bi-weekly
  
• Deferred compensation plan
  
• Wellness plans
  

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV.   Requests should be made as early as possible to allow time to arrange the accommodation.  Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at recruiting@azdcs.gov.  The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.