DEPARTMENT OF ECONOMIC SECURITY

Address: Division of Developmental Disabilities (DDD)
2327 West Campbell Avenue, Phoenix, Arizona 85015

Salary: $56,000.00 - $69,000.00 

Grade: 20

Closing Date: July 24, 2025

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Habilitation Residential Services Manager. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Essential Duties and Responsibilities include but are not limited to:
● Supervises multiple Intermediate Care Facilities (ICF), group homes, and Day Program Services. Supervises, assesses, and evaluates work performance of these managerial staff, authorizes leave, and approves ETE time cards, including on-site observation.
● Ensures all applicable policies and procedures, as well as applicable federal and state statutes, rules, and regulations (Medicaid ICF rules for the ICF settings and Arizona Administrative Code for group home settings) are followed and carried out appropriately; assists with policy/procedure development and revision for the program.
● Assists in follow-up and fact-finding in relation to Member Incident Reports and allegations of potential abuse/neglect, client injuries, violation of resident rights, theft, employee misconduct, etc.; writes fact-finding reports and makes recommendations for follow-up action. Prepares/provides summaries and documentation needed for disciplinary actions and terminations in conjunction with the Division Employee Relations Personnel staff.
● Conducts ongoing audits of facility budget, petty cash, client funds, member files, and staff training records. Functions as a member of an interdisciplinary team, assuring the health, safety, and psychological needs of individuals with developmental disabilities who live in the state-operated group homes and ICF/IID are met as needed. Ensures active treatment is occurring.
● Coordinates and implements systems to ensure member care and safety is always foremost by monitoring supervisory and direct care staff performance through direct observation (including on-site).
● Ensures proper staff coverage by reviewing weekly staff schedules and ensuring there is back-up staff available if it becomes necessary.
● Facilitates supervisory meetings and ensures all Department and Division goals are understood, shared with staff, and adhered to.

Knowledge in:
● Agency rules, regulations, policies and procedures relating to residential care for individual with developmental disabilities.
● Management/supervisory techniques.
● Interdisciplinary process.
● Members' rights and advocacy.
● Individual Support Plan (ISP) process.

Skills In:
● Leadership and organization.
● Problem solving.
● Planning and implementation.
● Oral and written communication.
● Group facilitation and on-the-job training.

Ability to:
● Multi-task, prioritize, and manage time effectively.
● Work independently as well as part of a team.
● Manage emergency situations in an effective and professional manner
● Evaluate staff performance and resolve problems.

The ideal candidate for this position will have:
● Prefer 2 yrs exp equivalent to Habilitation Supervisor 2 (e.g., through subordinate supervisors oversee Direct Support Professionals) in a 24-hour residential setting working with people with developmental disabilities.

● If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to Driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operated a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) (R2-10-201.11).
● Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statutes 41-2758.07 in order to work with children and vulnerable adults.
● Candidates for this position shall be subject to a search of both the Department of Child Safety Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.
● Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions.
● All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact us Ariana Dominguez at 480-790-1749 or arianadominguez@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation, such as a sign language interpreter or an alternative format by contacting 480-790-1749 or arianadominguez@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.