DEPARTMENT OF VETERANS' SERVICES

Arizona State Veterans' Home - Phoenix
4141 North S Herrera Way
Phoenix, Arizona 85012

Salary: $52,000.00 to 55,000.00 (DOE) 

Grade: 21

Closing Date: August 18, 2025

Would you like to be part of an amazing team that helps veterans thrive? At the Arizona Department of Veterans' Services (ADVS), we are committed to serving and honoring veterans, service members, and their families by ensuring that they receive the highest quality services so that they can thrive for a lifetime!

We are looking for a compassionate Social Worker.

Your rewards:
• Incomparable Benefits: Our program provides the opportunity to receive a pension and healthcare benefits for a lifetime!
• Meaningful Work: Your dedication will directly enhance the lives of veterans and their family members, providing them with the care and respect that they deserve.
• Professional Growth: You will engage in continuous learning and improvement through the Arizona Management System (AMS).

Your contribution:
• Outstanding Service: Provide the best assistance to veterans to improve their quality of life
• Continuous Improvement: Participate in facility meetings, training sessions, and the implementation of the Arizona Management System (AMS) to achieve continuous improvement and efficiency
• Team Collaboration: Work with other professionals to use your expertise while improving your knowledge, skills, and abilities.

• Maintains a caseload of assigned veterans/members
• Completes assessments, MDS (Minimum Data Set), care planning and other relevant documentation in accordance with applicable regulations and facility policies and procedures
• Reviews and follows up on physician orders involving psychiatric treatment; coordinates psychiatric services through the interdisciplinary care plan team and initiates referrals for psychiatric services as needed
• Monitors and documents resident activities involving care and behaviors.
• Assist residents through referral and counseling for problems associated with institutional Works with family members in helping the resident adjust to the regimen of the facility and to issues regarding the disease and aging process
• Monitor Medicare notices to ensure timely delivery to beneficiaries per federal law Educates residents and families on Medicare guidelines and standards and assists with insurance applications (e.g. Medicaid)
• Coordinates discharge planning to ensure that it is safe and communicated effectively to all involved stakeholders
• Attends and actively participates in clinical, department and facility meetings
• Gathers and presents data/ information and prepares reports upon request
• Attends in-service training
• Learns, implements and monitors Arizona Management System (AMS) methods, and utilizes AMS concepts and tools for problem solving and continuous work/process improvements and efficiencies
• Works with veterans/members, families, and staff to ensure veterans/members are treated in accordance with Resident Rights (grievances, preferences, etc.) according to regulations

Knowledge of:

• Community resources
• Governmental policies and programs that affect clientele
• Long term care standards at state and federal levels
• Geriatric population, geriatric process, and psychiatric issues affecting the care of vulnerable adults
• Sensitivity to cultural differences of diverse populations
• Purpose and operations of the MDS system
• Basic human needs, theories of social psychology and family relationships
• Medical terminology
• Side effects of psychotropic medication
• Long term care billing and standards, and federal and state survey standards
• Physical and chemical restraints

Skills in:

• Verbal and written communication
• Case management
• Employment of resources in meeting Veteran/Member needs
• Program planning
• Organization and time management
• Problem solving
• Clinical reasoning

Ability to:

• Establish and maintain interpersonal relationships at all organizational levels
• Perform resident assessments and develop care plans
• Maintain the highest level of confidentiality

• Previous experience working with geriatric/dementia populations.
• Licensure from the Arizona Board of Behavioral Health is preferred but not required.

• Bachelor’s Degree, or higher, in Social Work
• Requires the ability to obtain and retain a valid AZ DPS Fingerprint Clearance Card
• Current Negative TB skin test (Mantoux skin test) within the last twelve months or a written statement from a physician, physician’s assistant or a registered nurse practitioner indicating freedom from Tuberculosis, if in the past has had a positive skin test or Tuberculosis

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Veterans' Services offers a comprehensive benefits package to include:

• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS). Please note, enrollment eligibility will become effective after 27 weeks of employment.

If you have any questions please feel free to contact Paul Sharp at recruiting@azdvs.gov or (602) 781-7032 for assistance.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.