DEPARTMENT OF ECONOMIC SECURITY

Division of Developmental Disabilities
Human Resources Unit
Address: 1789 West Jefferson Street, Phoenix AZ 85007
www.azdes.gov

Salary: $53,000.00 - $55,238.00 Annually

Grade: 20

Closing Date: August 27, 2025

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities are seeking an experienced and highly motivated individual to join our team as a Human Resources Operations Analyst. Under the direction of the manager, the Human Resources Operations Analyst performs work of considerable difficulty dealing with complex, sensitive and highly confidential personnel related actions of all aspects of employee personnel, classification, staffing and recruitment, and employee relations actions to ensure compliance with DES policies and federal and state regulations while providing instruction, guidance and excellent customer service to employees, managers, and human resource professionals.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:

• Serves as the Analyst for all personnel and classification work within the division. Provides technical analysis and review, guidance and training to other professionals within the division. Conducts quality assurance reviews for all personnel and classification actions submitted; reviews salary calculations and verifies accuracy and completion of paperwork. Develops reports and presents findings and data.
• Processes all personnel actions into AZ360 within established deadlines and follows up on outstanding items requiring action by Human Resources Administration; Maintains confidential records/documentation related to all personnel actions; maintains all of the Divisions’ employee personnel files, both active and inactive. Conduct New Employee Orientation (NEO) paperwork for the division’s new hires.
• Meets/consults with Division staff and management to obtain information for purpose of writing PDs; determines required knowledge, skills and abilities; reviews positions within Division/Department with similar job responsibilities for purpose of maintaining consistency within Division; drafts PD; finalizes accordingly; prepares required paperwork to establish new FTE’s in a timely manner. Reviews existing PDs to determine the need for updating.
• Maintains division performance management system with proxy authority; reviews reports relating to appraisal completion for the division; contacts liaisons and managers regarding appraisal completion; assists supervisors and managers with appraisal related issues, including deleting, updating evaluation dates, reverting or pushing evaluations in the appraisal system.
• Runs a daily Fingerprint Clearance Card report checking for suspensions, denials and revoked cards. Creates monthly reports from division tracking system such as, Years of Service and Fingerprint Clearance expiration. Monthly tracks provider and employee required system background check such as, List of Excluded Individuals/Entities (LEIE) and System Award Management (SAM).

Knowledge in:

• Federal and State laws, rules, regulations, policies and procedures related to work assignment.
• Current principles, practices and methods used in the administration of a Human Resources program to include: Operations.
• Google Mail and Google Workspace, AZ360, Performance Management software and various software to monitor and track human resources actions.
• Arizona Department of Administration salary structure and classification/compensation guidelines.

Skilled in:

• Communicating effectively through oral and written mediums.
• Preparing written reports and customer service principles.
• Reviewing personnel actions for accuracy and completion.
• Time management.
• Identifying and analyzing operational problems and determining effective solutions.

Ability to:

• Process personnel actions timely and appropriately into AZ360.
• Establish priorities and complete actions timely and correctly.
• Make independent decisions.
• Monitor, track, and follow up on action items.
• Work in fast-paced environment.
• Interact with a wide variety of entities, including DES Payroll and DES Human Resources Administration.
• Interprets and explains policies and procedures.
• Maintain confidentiality.

The ideal candidate for this position will have:

• Bachelor’s Degree in Human Resources or closely related field and two (2) years experience as a Human Resources Analyst or equivalent experience or total of four (4) years of verified Human Resources/Personnel experience.
• Relevant HR Certification.

• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Sick time accrued at 3.70 hours bi-weekly
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Margaret Guerra at 480.601.1445 or email mguerra@azdes.gov

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480.601.1445. Requests should be made as early as possible to allow time to arrange the accommodation.